Neon S.
I am finding Flodesk to be very glitchy
I am finding Flodesk to be very glitchy. The platform itself is very easy to navigate, emails are easy to design using their templates and blocks. However image sizes cannot be edited to fit their blocks, and therefore many do not crop well. Also fields are not populating properly in the emails resulting in 'Dear [FIRST NAME]" being sent out to my list. Worst of all the functionality seems to be sub par compared to other platforms I have used. I have a form that is collecting emails for a segment to receive a workflow with deliverable content but not all users are receiving the workflow, and this is making users really frustrated, creating friction for my brand. Customer service have been responsive and are still to determine the problem but so far I am mainly receiving cut and paste replies. If it seems too good to be true..