FlocknoteReviews of flocknote.com

One of our administrators inadvertently opted in to a new service. I emailed asking to have it removed. The support team responded quickly and took care of my request.

Flocknote is a wonderful tool for our parish it helps us communicate effectively and efficiently with our parishioners. I had a problem with one of our parishioners not receiving all the Flocknotes she'd signed up for. The Happiness Engineer got right back to me. She corrected the problem and explained to me how I could correct it myself in the future if the problem arose again. I have only ever had positive experiences with Flocknote and Flocknote help.

I used the Flocknotes "Ask" for help in sending a message to the parishioners who reserved for the 5:00 PM Mass this coming weekend. In a very short time I received an email with a clear easy to follow answer. It was so easy I was embarrassed that I was not able to find it on my own. Our church has found that Flocknote has been reliably helpful. The product has made communicating much more successful and the the adding and upgrading of tools made things much easier.

Dear Flocknote Staff, I thank you for this wonderful program that has made communication with our parishioners during this difficult time so much easier than I could have imagined. I was struggling to send multiple emails out to all of our parishioners through another program and was frustrated by email quotas and lack of customer service. I opened Flocknote from my home during the shutdown determined to try to find a way to reach as many parishioners as possible with a daily message of encouragement from our Pastor. The first words I saw were "easy peesy lemon squeezy". My first reaction was, sure this may be easy for tech people, but certainly not for me. I quickly learned that this program was as advertised. Adding a picture was truly a click of an icon, adding an attachment was simple, changing colors, adding links to our website were well marked and simple to use. I never knew that it was possible to schedule emails to be sent at a later time, that sign ups would be so easy to make and have the program tally the numbers and record the names. Flocknote has truly been a blessing and the customer service techs have always been polite and patient with any questions. Thank you again for using your gifts and talents to create a program that helps busy parish staff to stay in contact with our parishioners during a time when many are feeling isolated. Thank you also for making a program that truly is "easy peesy lemon squeezy". Prayerfully, Mary Lajoie Administrative Assistant St. Ann, North Oxford

I had used Flocknote as a parishioner for several months before I became a super-administrator. As a parishioner, I really liked how easy it was to sign up and be an active part of my church community through electronic communication. Then, as a SA, I am blown away at what Flocknote has to offer in terms of content, scheduling & delivery of emails/texts. Recently, I began a group for the 14-day prayer challenge. My community LOVED it!! Admittedly, I've needed help in transitioning between roles, and let me tell you that the staff at Flocknote has been incredible! They are fast and really, really, kind. I even attended an online meeting and learned soooo much! Because of Flocknote and it's capabilities, we will be ending our subscription with another company soon. Right now, due to Covid restrictions, we can ask our parishioners to sign up for masses using a Flocknote function. I'm telling you, this is THE BEST app available for what we need.

I used to use Constant Contact, so learning Flocknotes wasn't too difficult, but is in some ways harder to find the things I'm immediately looking for when I log on, such as the latest email I sent, and the responses. Or how to easily add, delete, or edit a person's contact information in a group. I think the most frustrating thing is when I import a group from an excel chart and it doesn't add some of the people to the group because their email or phone # was associated with another person. I import a lot of students who are using their parents' email or phone number, so that is a common experience that adding a new name to Flocknotes (a child or his sibling, for instance) will still be using the same email or phone number. By not adding them to the group, I now have to either delete the phone # from their record, or remember who the students are who it did not accept so I can forward them the email separately. I do like the ease of creating attractive emails, but sometimes the things above slow the process down to send them to all the right people.

Using Flocknote has been a great experience. The happiness engineers are always quick to respond and have been very knowledgeable and helpful. The program is very intuitive and easy to use. It sends good looking messages and makes it easy to do so. There are a couple of kinks to work out but the engineers are so good about getting things quickly figured out and oftentimes already have an easy workaround.

I recently reached out to Flocknote help and was assisted by Bianca. She resolved my issue super fast! I have always had such a positive experience when I have to contact Flocknote for help. They always respond so quickly and with such respect. I couldn't ask for a better company!