FlocknoteReviews of flocknote.com

I needed to update a credit card on file and I was immediately given help where and how to do that. I appreciate great customer service as I have done it myself for many long years and it's important to always have good Customer Service in any company. That's what makes a member, or customer want to come back.

Using Flocknote has changed the way we reach our parishioners as it helps us focus on specific target groups like never before. The use of group texting as opposed to email has enhanced our effectiveness tremendously! The added image library is an excellent resource to instantly attract their attention to the message. Customer service is also superb! Thank you!

Although I'm somewhat technologically proficient, I'm not a programmer -LOL - so I do encounter questions now and then. Wow, Flocknote gets back to you so quickly - with answers and helpful videos. Just this weekend they helped me even though they were "out of the office" over the weekend. The suggestion they sent solved my question.

They are always very quick to respond with detailed, easy-to-follow explanations & suggestions. We have asked for help many (many many) times & they have always answered our queries precisely. We have had help by written email, video instructions tailored to address our question, or a phone call. Their assistance is so helpful & outstanding, & it often gives us more options than we could have imagined. They almost always makes any process even easier, teach us something that we can use to solve future issues, or introduce us to ways to use Flocknote that we had yet to discover. We are the biggest Flocknote fans!

Liz was so incredibly helpful in helping us navigate some issues with bad e-mails. She also pointed out how customizable Flocknote People is. Very impressed with our call!

I stumbled across flocknote somehow in looking for a replacement for the misfit relationship we had as a church with Mailchimp. At first I was hesitant to sign up for a trial that would eventual morph into a subscription. I started during the Christmas break and actually sent in a request for a price break ... within three or 4 days of using it I rescinded my request as I found it such a fantastic synchronizing of all of my digital communication with our congregation. I have tried to tell as many Pastor buddies about it. I would cancel MANY things that we use regularly before I would drop flocknote!

Flocknote has helped our parish connect in many ways. We are able to get important information out quickly to a large number of people. It is an excellent tool with many opportunities to learn better ways to communicate.

We needed to send our message via text rather than email, and we didn't remember how bypass email. Liz replied within an hour with just the help we needed. Message delivered!