FlipsnackReviews of flipsnack.com

I am a graphic designer and have been using Flipsnack to design a brochure from scratch. I would definitely not recommend this piece of software unfortunately, as it's too glitchy. Some examples of the issues I've been having are: - logging back in to see pages have been moved, graphics are missing that were previously there, content deleted - you cannot link text boxes in columns - when you click on an asset it moves position rather than staying in situ - you cannot change the crop of a photo inside a mask - some of the fonts provided have tracking issues i.e. large spaces between some of the characters which you cannot change - when you enlarge their set bank of shapes some of them warp so you can't use them effectively

Superb user interface for creating multi-faceted publications where every interaction is trackable. The customer service has been prompt and super helpful. Love the way they are constantly evolving the many functions that you can apply.

Agradecer a la empresa flipsnack por el servicio. Atendieron todas mis necesidades tecnologicas y pedidos personales fueron muy amables... valio la pena invertir por un buen producto de mucha calidad. Con las herramientas que brindan considero que el cielo es el limite para la creatividad.. todo se puede hacer realidad si uno se propone. atte. julio cordova (peru). gracias flipsnack..

Got back to me quickly, kept me updated with regular emails and a fixed the problem quickly.

I started using Flipsnack years ago on a free account. It was a bit of a clunky experience, but I liked the end product enough to deal with the less than stellar UX/UI. Eventually I upgraded to use more features, but I wanted to change my renewal date so I decided to revert back to the free account and figured I would upgrade again later. I was shocked when I logged in and everything I had created was gone. On the free account you could still use the program, it just had far less features. So I reached out to the service team which was AWFUL. The representative said they had changed their account options and if I wanted access to my previous content I had to upgrade then and there. I asked if I could have access for 24 hours to simply download my previous content and was told no. They kept directing me to messaging on their website but as a customer none of these changes had been communicated directly to me. If I had been warned I would lose all access and they no longer offered free plans I could have prepared, however there was no communication from Flipsnack and zero assistance provided without paying. My intention was to upgrade again but adjust the date simply because I wanted to get all my software renewing at the same time, but after this experience I wouldn't recommend or use them again.

We love using flipsnack-- so easy to add your branding to it! Had a weird technical issue and they were speedy with fixing the issue! Thank you!

Love Flipsnack! It simply elevates my work and gives documents that extra WOW factor!!

I have been using their platform for over a year and it works spectacularly. I have sometimes had some questions about how it works and they have resolved any questions or issues quickly and efficiently. Their customer service is impeccable.