FlipsnackReviews of flipsnack.com

very good customer service ! the product has a great price-value ratio. pictures do not auto-convert into web-optimized pictures. But one can work around it by optimizing them themself. overall a good thing!

Oh My Gosh! I signed up for their free online digital flipbook maker. Here I began to design my e-magazine for my non-profit company. Their system kept saving my data as I worked. After numerous hours developing the cover page and internal pages, I signed out. I went back in and could not find my work. I chatted with the rep online and they stated that I could not recover it and that is was gone. WHAT????? What a HOAX! She stated that I had to publish it to save it. How can you publish something when it is not ready to be published but rather saved until it is ready to be published. BAD DESIGN. DON'T take a chance on using your valuable business time and losing your work! UNSAT! UNACCEPTABLE!

Very unclear description with subscription in terms of what you are receiving as far as flip files go. Spent much time and effort trying to download just a simple flipfile, which is all I wanted. However, even with the many chats in the service provided, it was always confusing and there was never a direct answer as to why I was not able get a copy of the flipfile which i spent a lot of time working on, just so that it can be downloaded in that exact format as it was displayed, only to be told eventually that i would have to upgrade! very disappointing. there should be clear indications as to EXACTLY what one is getting!

I looked long and hard for the best value for my needs as a small business - we watch our pennies! Flipsnack provides the quality I need at a great price compared to the many other sites I looked at - with easy to use technology. I'm not a computer tech - it is very WYSIWYG. And even though I am not techy I can create beautiful books with video and links and look like I really know what I am doing. Finally, I have to give huge props to the customer service team. It is a small company so they did not respond right away, but as soon as they did they worked tirelessly to make sure my challenge was solved. (My book I was working on for 2 months disappeared! GONE. And they were able to restore it completely - they worked 12 hours on it and never once made me feel like it was time to panic) All in all, I highly recommend.

Flipsnack is one of the easiest digital magazine maker i found and used. The price seems fair and the customer support is very professional.