Flipsnack Reviews | Read Customer Reviews of flipsnack.com

FlipsnackReviews of flipsnack.com

4.3197 reviews
Sales & Marketing
37310 Ruth Dr, Sterling Heights, Michigan

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Flipsnack

About Flipsnack

Flipsnack is the fastest PDF-to-flipbook converter on the market. This online publishing solution allows you to bring your PDFs to life, transforming them into life-like publications with a 3D flip-page effect. Alternatively, you can use our Design Studio to easily create engaging flipbooks from scratch. Bring your printed catalogs to digital customers while embracing a more sustainable and cost-effective path for your business. Powerful features like shopping buttons, videos, GIFs, enticing photo slideshows, customizable lead forms, embeds, and many more, will help you stand out amongst competitors. Advanced statistics and branding options are also available to help you offer your readers a memorable experience.

Flipsnack (flipsnack.com) has 197 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: flipsnack.com
Website: flipsnack.com
Category: Sales & Marketing
Location: Sterling Heights, Michigan
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Flipsnack reviews

197 approved reviews, newest moderated first

support E.
Mar 15, 2019
the tool is mostly working
the tool is mostly working. but there is little problems, and i don't get precise answer with customer care (in think they are humans, but give answer like bots). moreover, there are at the limit of being thieves, living with bad information of your subscription if you ever give them your credit card. worst customer care in 25 years in IT fields (and i manage a company using a lot of online service)
Response from FlipsnackMar 26, 2019
We are really sorry to see you had a bad experience with our platform, as our main goal is to always help our customers. Can you please let us know where exactly our teams’ answers were robotic? We understand each one of our customers is different and we try to treat all of them according to what they need instead of offering standard messages, so if you would be kind enough to let us know these details on our live chat, we would be more than glad to improve on that. Unfortunately, the subscription you mentioned was under an account you created a while ago and you haven’t mentioned it in the conversations we had, so we were only able to help you according to the information you provided us. I can assure you it is not in our interest to keep unlawful money from any of our customers as long as they do not intend to keep their subscription.
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Jenny N.
Dec 9, 2018
Looks good but hard to promote
While the final product looks sophisticated, there are major issues with delivering it via social media and website. After we paid for a year subscription and after we spent countless hours creating our pdfs, only then were we told that the website platform we used had "limitations" and couldn't render the flip book properly. Also, the flipbook does not translate well to social media. So you're left with a really nice looking book that you can't promote. Would have given 1 star, but the support staff there was really nice (and apologetic), so the extra star is out of appreciation for them.
Response from FlipsnackDec 13, 2018
Hi Jenny, Thank you for taking the time to leave your feedback. We tried to contact you twice via email to help you sort out this issue. We have been analyzing this issue you have faced regarding the embed code used on your Squarespace website. Upon our investigation, we found out that on your website there is a div called a spacer that pushes our flipbook to the right, and you would have to remove it from your Squarespace account so our flipbook will display properly. You can better understand my words by checking the video below: https://monosnap.com/file/ZPbZsSS2KSrT9bSZbXWCKaqRakISm3 Please note that this inconvenience is not related to our product, and it solely depends on how you choose to structure your website. Give it a try and let us know if that fixes your issue. Thank you again.
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James A.
Jun 25, 2018
Very cool platform!
Very cool platform which was recommended to me by a friend who has been using it for quite some time. I like the ease with which you can convert a PDF file into a digital magazine, but the editor is extremely user-friendly as well if you want to create a magazine from scratch. They provide live chat support and the customer service is amazing.
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Diana
Jun 21, 2018
Effective and impactful sales tool
Great publishing tool! All the brochures we use in our marketing activity are created with Flipsnack. It's a very effective and impactful sales tool. We're very pleased with it!
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Aaron P.
Jun 18, 2018
A great tool to display your work
A great tool to display your work that many people have thought to be innovative and creative; viewers of my flipsnack flipbooks are often impressed by the delivery
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Luke U.
Jun 16, 2018
A very intuitive service, you should check it out!
I've been using it for months now and from a business point of view this tool is tip top for anyone who's into e-commerce. Great value for money!
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Lora
Jun 11, 2018
Professional Digital Catalogs
I use Flipsnack to keep all my digital catalogs in one place and it's by far the best catalog tool out there. And I've tried many. In terms of price, services and customer service, they get 5* from me. Really easy and intuitive platform. Would definitely recommend.
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Adi
May 10, 2018
Best solution for creating flipbooks
Best solution for creating flipbooks. Simple to use and not expensive at all.
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