Alexander W.
Not impressed
Not impressed. I ordered one and it took forever to get to me. I bought it on sale. I think the full price is way over priced. I wknt be buying from this company again. Customer services is non existent.

Flipper Devices is listed under Manufacturing.
Flipper Devices (flipper.net) has 36 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing36 approved reviews, newest moderated first
Alexander W.
Not impressed. I ordered one and it took forever to get to me. I bought it on sale. I think the full price is way over priced. I wknt be buying from this company again. Customer services is non existent.
Brody L.
Device screen shattered after one small drop, it is not easily repairable despite the device claiming to be modular, it requires moderate soldering skills, as well as due to having deep sunken screws, it requires a very specific size of screwdriver to even open For a while I tried using the mobile app remote control to work it however it constantly needs turned off and back on after it randomly stops working correctly which prevents Bluetooth from reconnecting and requires me to plug into my home computer app because the screen is broken and I can’t see the code to type in. Support was absolutely useless as they didn’t even offer any help or offer any kind of partial refund or repair options. I can’t even reach out with a support ticket number because it was immediately shut down with “device has been opened already” and never opened a ticket or connected me with a person to begin with
Response from Flipper DevicesSep 21, 2026
Brody, I'm really sorry your Flipper Zero disappointed you like that. It is unfortunately not indestructible, but also shouldn't shatter after a small drop. From what you describe it seems you have attempted to return the device via our self-serve returns portal, which was automatically rejected since you opened the product. Please reach out through https://support.flipper.net so our support team could help you. - Anna
Kyle Mufasa R.
Idk what everyone is crying about on here with their 1-star reviews. Maybe the company came back to Jesus—who knows—BUT I ordered my flipper less than a week ago and received it today. Customer service was legit. There was an issue with the shipping address, I brought it to their attention (because they sent me a confirmation email explicitly asking for me to double check), they acknowledged my message(on a f###ing SUNDAY MORNING) and said should the package not arrive they'd reship it. Not a single f###ing complaint from me. Gold star, Flipper. Gold star.
MIke P.
Device is excellent, I can even check my cat's ID tag. Shippers lost the first order in transit, customer support was excellent, immediate reply to the query, (automatic with support ticket number), then a human follow up. Second unit was dispatched and arrived in in 7 days. Good, polite service. I can recommend the add on case 'bumper' accessory, too.
Liu
Paid for product, waited 2 weeks, no status update. Requested refund, seller refused initially. After contacting bank and police, seller agreed to refund, I got my money back 1 month after placing order for product that was never shipped. They cited "stock issues" afterwards, but not once was I contacted with an order update until I requested refund.
Nanya
Order never arrived after waiting 20+ days,delivery estimate was 4-5 days. Support doesn't answer emails, they just send automated reply saying "please wait some more". Scammers! Edit: Order was refunded after I contacted authorities about EU consumer rights breach.
andreas V.
I initially had some doubts because of the low Trustpilot rating. However, I received the Flipper Zero within the expected delivery timeframe, and the support team responded to my inquiries within 24 hours. The fact that most passive reviews are one-line-sentence, makes them look illegitimate, but they are not.
Alessandra
I ordered a birthday present which unfortunately arrived much later than expected. However, customer service was always responsive and reassuring and in the end it did arrive! It’s lovely, works perfectly, and the person who received it was very happy. In order to plan properly, I recommend ordering well in advance, a month should be enough. Despite the delay I will definitely order from them again, as they proved to be reliable and always available :)