ER
Great product, frustrating subscription
Great product, however, their subscription model is the downfall of the whole company. They used to offer PAYGO (1 year, 100 sessions) for $50, but they probably realized more people bought that than their $40 a month subscription. What did they do? They removed the PAYGO offering and forced people to sign up for their subscription. After complaining about the pricing through email, I was offered a $50 PAYGO, but under the terms that I would write a review here. There's no requirement that I must write a 5 star review, even though it seems like it's what's expected of me. Because I'm basically being forced to write a review to receive the PAYGO plan, I'm giving this an honest 3/5 stars. The product is great, there's nothing like it on the market really, but, having to write a review to receive a plan they used to offer is just bad business practice. Flexihub, if you are reading this, consider either permanently bringing back your PAYGO plans, or lower your subscription costs so it would be affordable, $40 a month does not make sense to pay when some customers only need a few connections per month.




