Flashback LimitedReviews of flashbackltd.com

I still have not received my package. The USPS tracking ebsite showsmy package as waiting for approval since December 3rd I look forward to an wxplanation

If I could give it a negative I would, it would have been awesome to know or had the webpage ask about ordering the adapters instead i just spend money on a doorstop that has 5 hdmi and no power source. So thanks and I wont be recommending your site

I need to cancel my order and I’ve sent two emails and NOBODY has responded. Nor have I got my refund. I haven’t even received the item yet.

It was poorly designed doesn’t fit right and ended up having to buy a new controller

I ordered the xim apex on 28th on a Thursday it was delivered on the 2 of march. My package was said to come at 2pm but never came. I was told by usps that my package was lost and can not be received. I followed up by calling usps and starting a claim. I was told my package was not covered by there insurance. Instead of flashback taking responsibility for my xim apex being missing and sending me another one. They have said and qoute "we are doing our own investigation into what happened with usps" ive emailed three times back and have yet to hear a response. Even tho usps has already closed my case.

I purchased this product for my son to use on his Xbox. It worked for a few days. When pulling the products out of the Xbox's USB the product fell completely apart. The manufacturing was horrible. Believe it or not, this is the great part of the story. I attempted to reach out to the manufacturer and recent less than no help. The actually confirmed they seen this many times but deem this as "damaged" not a "defect". Direct quote from customer service "We are not obligated to replace a damaged product, and we are not obligated to accept a return of your product if it was damaged by you." So, a polite go screw. Actual email thread from customer support: Hello, As I have stated, the product comes with a 1 year warranty. If you believe this is a defect, XIM Technologies can examine the product and determine if they agree. However, we have seen this issue happen a number of times. If the product is removed at an angle from the console, it can cause excess friction on the USB port and cause separation from the device. As this was damaged during use, we can not replace the product. Your credit card company may provide a 'damage warranty' (some CC companies do) and it may be worth investigating with them to see if that is the case. We are not obligated to replace a damaged product, and we are not obligated to accept a return of your product if it was damaged by you. We are sorry that your product got damaged. XIM Technologies does offer a repair service, and may be willing to do so a price that is far lower than the cost of a new item. Sincerely, Flashback Limited

Very bad store. Fully unsatisfied. That’s my post on Reddit. Good day friends! I have a question and a warning. I would like to know if somebody came across such a situation and what to do. I bought xim apex on flashbackltd.com. I'm from Russia. ahead of the questions I will explain that we sell it at 30% more expensive, even taking into account the delivery. I made a choice in favor of this store. The delivery is very fast, but it is more the merit of postal services. I ordered this device for shooting a review in one of the Russian-speaking gaming communities. but before the detailed review there had to be a video about unpacking and the first impression, as well as a comparison with hori tac pro. This was done in order to publish this review in the xim user group and attach a referral link for further receiving small bonuses. I attach the link to the failed video. why did it fail? because there was no device inside. only hub however, he was in 2 packs (!). Perhaps this is done to correct the weight of the parcel. I will say in advance that at the customs in Russia and at the postal service they assured me that the parcel had not been opened, otherwise 2 acts would have been drawn up. I also checked the integrity of the outer packaging at the post office. I dropped the video to the support service, but a few days later they said that it was not their problem and they were fine. they refused to solve the problem in any way. They didn’t answer the question of shipping insurance. Actually the topic: 1. Is there an opportunity to complain to this site and return the money? what to do and where to write? 2. Never buy there. below the video. most likely you will not understand anything, but this is not necessary. without words everything is clear. You can look at video, search on YouTube xim apex Flashbackltd

If you buy outside of USA, you are going to pay taxes. It's better to buy in a chinesse shop, they put the package as gift.