Jameke T.
Failed to inform that their Mouse and…
Failed to inform that their Mouse and Keyboard adapter isnt compatible with PS5. wasted my money
Retro video game cables, parts and adapters.
Flashback Limited (flashbackltd.com) has 338 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Computers & Phones · Grand Rapids, Michigan
Excellent

Computers & Phones · New Hudson, Michigan
Excellent

Computers & Phones · Jackson, Michigan
Excellent
Computers & Phones · Grand Rapids, Michigan
Excellent
Showing 47 reviews with 1 star · Clear filters
Jameke T.
Failed to inform that their Mouse and Keyboard adapter isnt compatible with PS5. wasted my money
Cody K.
I have not received my Xim Apex and it's been over a month...
Linda
Merchandise doesn’t work. Numerous attempts made to return for refund with no reply. Now I am out over $100.00!!
Christopher R.
They lied about 2 day mail don't get it it'll take a week anyway
Response from Flashback LimitedMay 13, 2021
Our website clearly states the shipping guidelines, including expectations for any shipping service being only an estimate. We can not guarantee delivery times, as the carriers will not provide a guarantee.
Lightfoot
Dongle fit loosely in NES console. I emailed the company and after several emails back and forth they blamed it on my console. Not the case, my wired controllers work just fine. The dongle holes are a different size from factory. They did offer me a refund but I have to pay for the shipping back. REALLY? I’ll NEVER buy another product from Flashback.
Aj
Why offer express shipping methods if you can't keep those promises? I spent 10$ extra on shipping for 2-day delivery but it's been 3 and it's still not anywhere close to me. I ship things all the time and they get where they need to be. If that's a problem for your company don't ship USPS, use FedEx or UPS. I just bought the same thing on Amazon for the same price and shipping won't be a problem. Just checked at it says it will arrive a week after ordering even though I chose 2 day priority.
Response from Flashback LimitedMar 4, 2021
Customer chose a shipping method with an estimated delivery windows of 2 business days. It was clearly displayed that it is only an estimate, and, that covid-19 is causing delays, so to take this into account when selecting a shipping method. We never made any guarantees of delivery timelines. We offer all shipping methods we have available, and customers can make this choice.
Jay B.
I spent $164.42 for one day shipment. ( top priority) that is different than 2-3 business days. I am aware there is a pandemic going on which is why it would be understandable if I didnt pay for one day shipping. I paid for one day shipping for I can avoid getting my product later than expected. The one day shipping did not live up to expectations (guarantee one day shipping). It Is arriving later than expected. In that case it should follow under 2-3 days shipping instead of one. Once again, I paid $164.42 and it is not a fair act of service and didnt not live up to the date arrival. I was not given any updates, change of times, it said it would arrive on January 11, 2021, it is now January 12th therefore Marks as 2+ days shipping. As I am still tracking my order I am aware and disappointed that I continue to as of now see change of dates arrival. It is only fair I recieve a refund for the one business day. It is now on day 2. Thos is what i sent them they steal your money and lie. These people are scams.
Response from Flashback LimitedJan 12, 2021
Our checkout page clearly states that all delivery times are estimates only. Despite this, the customer is demanding a refund for a missed estimated delivery date. We can not be responsible for shipping charges when missing an ESTIMATED delivery timeline.
customer
Well to be honest, this might have been a good review if y'all wouldnt have taken so long to get my package shipped to me. Then you have the guts to ask me for a review when I haven't recieved it yet? This is bad. I'm so angry and this was a Christmas gift. Hopefully when it finally gets here, I'll feel better but I'm angry that y'all would ask me for a review whenever I haven't received my beloved purchase yet! I'd love to know what it's like of course but I havent recieved it yet!! So thank you for rubbing it in. Purchase was not on time.