Rey B.
Great customer service!
I ordered upper control arms but they did not show up at the scheduled time. Reached out to Flashark and they responded the next day. They told me their control arms were on backorder and would be about two weeks out. They sincerely apologize and offered me a $20 gift card for the inconvenience. But I didn’t even ask for anything or even request anything! I accepted the offer and just waited for the upper control arms. Great customer service!
Response from FlasharkApr 13, 2026
Dear Customer, Thank you so much for your thoughtful review and kind understanding! We truly apologize for the delay with your upper control arms and any inconvenience the backorder caused. Making sure our customers are taken care of is always our top priority, and we’re glad we could communicate promptly and make things right. We really appreciate your patience and support, and we hope you’re enjoying your control arms now. Thanks again for choosing Flashark — we greatly value customers like you! Best Regards Scarlett Flashark Customer Support
