Flashark Reviews | Read Customer Reviews of flasharkracing.com

Flashark Reviews | Read Customer Reviews of flasharkracing.com

Flashark reviews

Showing 10 reviews with 2 stars · Clear filters

Jeremy N.
Nov 7, 2025
Good quality but bad customer service
I ordered the short tube headers for a ford 5.8L and shipping was prompt and the headers seem to be good quality however I decided to go a different route and proceeded to contact them to return the headers. They wanted pictures for the return and needless to say that’s the last I heard from them. And that was a week ago. Unfortunately they only have an email to use and no phone number.
Response from FlasharkNov 10, 2025
Hi Jeremy Nice, Thank you for bringing this issue to our attention. Please accept our sincerest apologies for the trouble of the returns process of your Flashark short tube headers. We also appreciate you highlighting the concerns regarding the return and refund process. Your comments have pointed out areas where our internal procedures and processing efficiency can be improved. I will personally oversee a thorough review of these processes with our customer service team. To proceed with the refund, could you please provide us with your order ID? Once we have that information, we will initiate the refund process promptly. We are committed to restoring your confidence in our brand and look forward to the opportunity to serve you better. Waiting for your reply. Best Regards Jessica Flashark Customer Support [email protected]
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Michael
Oct 7, 2025
Poor packaging, Box was damaged
Box was damaged, parts poorly package, everything was banging against each others (exhaust pipes) clamps hangers were loose no instructions or itemized bill, shipping was fast, good prices, I've yet to deal with customer service
Response from FlasharkOct 8, 2025
Dear customer, Could you please provide your order number so we can better assist you? Thank you! Sorry for any inconvenience we looking forward your reply.
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T-Bone
Jun 2, 2025
Had to talk Clifford back off the ledge
Very disappointed in what was described and reality. What I received is no where near what I thought i ordered.
Response from FlasharkJun 5, 2025
We're very sorry to hear that you had a negative experience. This is certainly not what we want for our customers. Please contact us directly so we can better understand the issue and work toward a resolution. Your satisfaction is important to us.
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customer
Jun 1, 2025
Disappointed in quality of shipped headers
I received the two header pipes, and three of the four tops were dented that significantly affected its appearance. The company said it’s only cosmetic and doesn’t affect performance I think the reason we’re putting chrome or stainless steel headers on his floor appearance as well as efficiency
Response from FlasharkJun 5, 2025
We're very sorry to hear that you had a negative experience. This is certainly not what we want for our customers. Please contact us directly so we can better understand the issue and work toward a resolution. Your satisfaction is important to us.
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Ben V.
Jun 1, 2025
Bad Fitment
The Y pipe I purchased from them did not fit my G35 coupe at all and one of the flanges on the catback i ordered was bent to the point of causing an exhaust leak. I would recommend just spending the money on the isr single exit and Y pipe instead.
Response from FlasharkJun 5, 2025
We're very sorry to hear that you had a negative experience. This is certainly not what we want for our customers. Please contact us directly so we can better understand the issue and work toward a resolution. Your satisfaction is important to us.
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Jon V.
Jan 1, 2025
I have been trying to return my…
I have been trying to return my purchase simply because it will not work without other equipment. Emailed 3 times, had to leave a review just to get an answer to check spam folder, then required other steps that were not in their return policy, and have still not received the return labels. They state 14 day return time but with their delays it making it hard to meet those time frames.
Response from FlasharkJan 2, 2025
Hello, after we received your email we are going to keep replying to you, I don't know for what reason you can't see our emails, until the third time, you finally saw our message, we provide the screenshot of the reply as well as letting you check the spam just want to eliminate the misunderstanding, prove that we are responsible for our customers and won't ignore our customers. In addition, about the return, if you read our return policy carefully, you will know that not all cases of return will be covered by us, and we can't just provide a return label without making sure what is the reason for your return and whether the product meets the status of the return request. Now that you have been able to receive our emails, our customer service will continue to follow up on the return. Thank you for your time and understanding.
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EJ A.
Apr 25, 2024
My experience was not so good
My experience was not so good, I bought an exhaust for my Civic and the description said it would fit my model. But when I tried installing the exhaust, it was WAY too short and there was an extra exhaust flang that’s on the exhaust that would’ve had to be cut off to fit. I Emailed their customer service 6 days ago and have yet to hear back from them. Also note the warranty expires in 8 more days so hopefully they answer before then.
Response from FlasharkApr 26, 2024
Hi, sorry for the bad shopping experience. For whatever reason, possibly I missed it or something, I did not see your email. Now I can't get your email information just based on your name, can you please contact the customer service email [email protected] again and we will try our best to deal with the problem for you. Even after the warranty expired, we will be responsible for the product, responsible for our customers and do what we should do, please trust us.
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Juan
Apr 5, 2024
I order a part that has been I haven’t…
I order a part that has been I haven’t received anything trying to see if somebody calls me or let me know what’s going on please my customer is already mad because I haven’t received the part.
Response from FlasharkApr 7, 2024
Hello, what is your order number? If you didn't receive the package, you can contact the customer service email address in time, we will try our best to help you!
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