Flagship Credit AcceptanceReviews of flagshipcredit.com

I am a new customer I have been trying to set up the portal but it keeps saying the account number is wrong and I can't make a payment on the phone line. That is not how customer service should work. I got a guy who was telling me I could not pay of my loan early .. called the bbb and they says I can .. sad.

For over two years, my loan has been paid off, and I can't receive my title because a company they bought the loan from (their company in 2016, Car Finance Capital) will not send a "paid in full letter" on their letter head so the SOS can issue my title for a fee. This company is the worst ever. It shouldn't take over three years to obtain a title after pay off!! iI have forwarded to that email and still zero response.

No chance of refinance, received this company from car dealership and didn't know what I was getting myself into. This company added covid to my credit report why?

Absolutely horrible! Nothing ever works. They text you to make a payment but then you can’t because their website never works!!!

Terrible company do not do business with this company horrible customer service

They are rude, unprofessional and will harass you daily if you get behind. And when I say harass daily, I mean 5 to 6 calls daily at a minimum and they will tell you they will not stop until they get the payment, they don't care about any reasoning so don't Botter. Stay away and look for a more professional option

I wish that I did not even have to give a 1 star. I was told that I would be receiving a $400 overpayment when I received a $4 check in the mail. I have called several times to inquire about this and they confirmed I would be getting the $400, but never to any avail. It is completely unacceptable. The customer service and support is terrible. I highly suggest never using this company.

I had an auto loan through Flagship Credit Acceptance.. I since had refinanced my car and requested the pay off letter .. I called several times and every time I got a different response, also .. I asked for a manager.. no one was ever available and did not get a call back !!! I have also emailed customer service and no response either !!! Extremely poor customer service !!! No one should use this business !!! Horrible !!!!