Flagship Credit AcceptanceReviews of flagshipcredit.com

Response from Flagship Credit AcceptanceNov 8, 2024

Hi, Perry. We are truly sorry to hear of the personal struggles you have experienced recently. We will investigate this and would like the opportunity to speak with you to see what may have occurred as much of what you described would not align with our policies and procedures. Please email our Customer Advocacy department directly at [email protected] with further details. Thank you!

Response from Flagship Credit AcceptanceAug 29, 2024

Hi Jessica, we take these issues seriously and would like to investigate this matter. Please reach out to our Customer Advocacy team directly at [email protected] with the phone number that is being contacted. Thank you!

Response from Flagship Credit AcceptanceJul 25, 2024

Hi Brittany. Thank you for sharing your feedback. While we can’t discuss your individual situation publicly due to privacy concerns, we believe it is important to note that Flagship’s rates are consistent with the market and are uniformly risk-based. All terms and conditions are clearly disclosed and agreed to at the outset of the loan, including any fees, the interest rate and monthly payment. Additionally, our representatives frequently work with customers to offer assistance options when needed. It's important to us that our customers feel supported and heard. If you would like to discuss your situation further, please reach out to us directly at [email protected]. Thank you!

Response from Flagship Credit AcceptanceJul 25, 2024

Hi Isaac. We would like to take a closer look at your account and what issues you may have experienced so that we can provide a more detailed response. Because we are unable to identify you from your post, we ask that you reach out to us directly at [email protected] at your earliest convenience. Thank you.

Response from Flagship Credit AcceptanceMay 8, 2024

Hi Kiana. While we can’t discuss your individual situation publicly due to privacy concerns, we can share that we do not just add any products on a loan. All products are discussed in detail, with pricing and coverage fully disclosed, and agreed upon both verbally and in writing before proceeding. In addition, we would like to add that that our agents are trained to work with customers in times of hardship. It’s important to us that you receive the supportive and efficient service we stand for, and we would like to learn more about your situation to see if there may have been miscommunications or other factors in play. If we can identify your contact information, we will reach out as soon as possible to discuss and work to resolve your issue. In the interim, if you would prefer, please email our Customer Advocacy department directly at [email protected] with further details so that we can investigate this. Thank you.

Response from Flagship Credit AcceptanceApr 15, 2024

Hi Drew. Although we cannot comment publicly about your situation for privacy concerns, we believe it is important to note that Flagship’s rates are consistent with the market and are uniformly risk-based. All terms and conditions are clearly disclosed and agreed to at the outset of the loan, including any fees, the interest rate and monthly payment. We would like to take a closer look at your account and what issues you may have experienced so that we can provide a more detailed response. If we can identify your contact information, we will reach out as soon as possible. In the interim, if you would prefer, please email our Customer Advocacy department directly at [email protected] with further details. Thank you.

Response from Flagship Credit AcceptanceMar 26, 2024

Hi Jan, thank you for making us aware. We take these issues seriously and would like to investigate this matter. Please reach out to our Customer Advocacy department directly at [email protected] with your contact information and someone will get back to you as soon as possible to help resolve your concerns.

Response from Flagship Credit AcceptanceMar 20, 2024

Hi there. While we cannot comment on your personal situation, we can state that Flagship, like many other creditors, will attempt to contact customers whose accounts are delinquent in order to help assist in bringing their accounts current and in order to help them avoid late fees and additional interest that accrues on the principal balance. Because we cannot identify you from your comments, we encourage you to contact us so that we can discuss your situation further. Please reach out to us at [email protected]. Thank you.