Austin
Wrong part sent; weak customer service
I purchased a part for my Pixel phone that was listed on their website as compatible with my specific phone model. When I tried to install the part, I realized it was not the correct part. The part would not fit at all (it was close, but a distinctly different configuration than the original part). After too many emails exchanged with customer support, they finally offered to take back the item - but only if it was brand new condition. Well, I had tried to install the part, assuming that their website information was correct, and in doing so, I used the adhesive backing, so the part was no longer new. Overall this was a waste of time and money. I will find a more reputable and trustworthy source for my parts from now on.