fixez.comReviews of fixez.com

Purchased a replacement LCD for my Surface Pro4. Upon installing and testing it, the screen started to flicker within a few minutes. Was told the symptoms indicated it was bad, and to return it, as it was a warrantable item. Upon returning it, I was told they would not warranty the LCD because it had already been installed. How the hell can you test it without installing! Would stay away from this retailer. They were not very clear and concise about their warranty requirements and policy.

Ordered a part.1 week later, emailed about order status, and they said they just cancelled my order? No reason, just cancelled it. Called and got a hold of no one. ZERO stars on customer support.

there products are garbage they sell you broken stuff doesnt work rite out of the box and everytime they reject your return and say its damaged ya it was when you gave it to me will never purchase another product from these crooks for my business again

Absolutely terrible experience. I purchased a phone screen from this company for my small repair business while trying to find a better supplier, but their product was glitching out of the box. When I contacted them, they arrogantly claimed it was “impossible” for there to be any issues because “everything is tested,” ignoring the clear video evidence I provided. They refuse to accept returns, and if they finally agree to take an item back, they will reject it and make you pay shipping both ways. Their products are actually worse than what you’d get from Amazon, and their customer service is an absolute waste of time. It’s clear they don’t care about customers or standing behind their products. Do not use this company if you value your time, your money, or your customers’ trust.

Every single good review for this site is fake. Just read threw them, its so obvious this company doesnt care about their customers and if they send you faulty parts they wont fix their mistakes.

This company shouldn't be considered legit. Ordered a battery from them and though it was defective, I was only refunded half of the price I paid. I also had to pay for my own return label.

A company that sells good products but has the worst customer service. I honestly think they don’t know what service means. I tried to order a battery to have it send to my shipping company in Maimi witch would send it to me by boat or airplane (whatever the rules makes necessary) but the company canceled my order tree times without explaining. After i send them a mail asking what was te problem they told me that they don’t send their batteries to be send by plane….. who said it would go by plane? I didn’t. After a few mails the got terrible and the only thing they said was: our batteries can’t go by plane, take your business elsewhere. So i did and never in my life will i ever order anything from this company again.

They don't tell you that you are responsible for paying customs. This resulted in me having to pay exstra 50 dollars for import fees. A proper company would inform the buyer that they are responsible for paying customs duties.