philip W.
Horrible business practice and service, bad form!!!!
I ordered 60 gummies on sale during the Holiday Season based on advertisement from Five CBD. This would provide two months supply. Then on 12/31 I was sent a message about the record of scheduled monthly supply, which I immediately attempted to cancel because I had just receive an order. Didn’t need to get another order filled. I was told that the order could not be cancelled???? What, I responded within 5 minutes of the notice and the product did not mail for days and arrived a week later. I was told to refuse the delivery and send it back. In south Texas there is no convenient way to do that. This is complete BS!!!!, With the internet and my immediate response the cancelling of the order was timely and well before the product was shipped and or billed. In my opinion, this was a money grab, trying to get more sales at the back of hard working customers. This is a deal breaker and one of the worst examples of poor business practices I have experienced in 10+ years. You have missed out on a great customer and one who has willingly referred other folks. Poor, poor, poor customer service and practices.



