Judy K.
HORRIBLE CUSTOMER SERVICE!
My order was altered and I was unable to correct it. I immediately sent at least 4 emails. I received no response. This morning I called and the Customer Service Representative hung up on me TWICE.
Response from five THCMar 14, 2025
Hi Judy, Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve faced. We deeply regret the poor experience you had with our customer service team. This is not the level of service we strive for, and we are actively working to improve our communication. I can see this was resolved via email with one of our agents. If there’s anything else you need, please don’t hesitate to reach out, and we’ll be happy to assist you further.



