Jack T.
Big scam
I don’t even know what this crap is but they keep charging my bank account random amounts of money and I keep having to chat with them to get it cancelled.

Modernize your contact center with personalized customer experiences. The Five9 Cloud Contact Center Solution enables agents to connect with customers over phone, web, chat, email, mobile, or social media. Five9 provides a complete solution with sophisticated management applications such as a supervisor desktop to monitor and coach agents, real-time and historical reporting, call recording, workforce management, quality monitoring, and screen pops. Compatible with CRMs. See why 2000+ customers trust Five9.
Five9 (five9.com) has 628 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Cardiff By The Sea, California
Excellent

Sales & Marketing · Laguna Beach, California
Excellent

Sales & Marketing · San Diego, California
Excellent
628 approved reviews, newest moderated first
Jack T.
I don’t even know what this crap is but they keep charging my bank account random amounts of money and I keep having to chat with them to get it cancelled.
Mr A.
Awful, completely awful, bouncing calls all the time, sometimes, part of the interface is missing, you could try to put a blame on me or my PC, but I am an employee of 500+ users company, we all work remotely and experiencing the same issues, this is neverending nightmare, I hate everything about their product, SF integration deserves -150/5
smart home T.
BEWARE: Major SCAMMERS charges showed up on 3 my cards for 12.99, they use a first 6 number, last 4, to verify your card to resale information on the dark web
Concerned U.
There is no way to see your communication history with someone you’ve been dealing with. Every platform since AIM allows you to view history seamlessly. Why there isn’t a simple message history is unbeknownst to me. Even when you “disposition” something, there should still be a running message log that you can EASILY look back on. Instead you have to remember the person, type the number in and search, click on history, AND THEN click each message bubble until you happen to find the message bubble that you were looking for. AIM had a more congruent way to view messages than this platform 25 years later.
Shaun F.
Well firstly, I never got what I needed to cancel a subscription or subscriptions. Even after cancelation through the app I still get billed due to lack of information regarding with who and what for. Even though they say It's canceled. Shows you how quickly a terrorist organization can get funds if the helpline itself can't say for what and who it is.
Anele M.
This is a very dodgy site that should be queationed on how they get customer card details to charge them. I've changed my card twice and still they try to charge me from different unknown sites. They should be investigated and shut down.
Aggrieved
This web address sphtcsg.com is Whois privacy locked. However if you are brave enough to click anything on the website and (accept) the unknown pop ups. You will be directed to app.five9.com. Also with a great deal of privacy locking on their Whois report. Now that relationship has be established. I would have nothing to do with the “company”. However though do to a transfer cycle my bank account was fortunate/unfortunate enough to decline a charge for 39.99 by sphtcsg.com who is solely connected to five9. Made on a day and at a time I was unconscious in bed. Since app.five9.com seems to be running this generic shady website. I am looking to you to rectify this attempt theft likely some probing attack. If during my investigation if I find even a hint that five9 owns this site I will leverage every action angle my counsels firm can find and bring every federal investigatory agency ,service, and body that will have an interest in a large company steal money damaging the citizenry’s already strained state with additional false financial information.
Amanda S.
This company keep on making transactions on my card without me having anything to do with them. I don't even know who,what or where they are. I had to cancel my bank card twice and then contact them to reverse the transaction