Bill M.
REFUNDS ARE NOT EASY
I sent the product back vie UPS. They received the product 3 weeks ago. If i did not follow up, im certain i would not get a refund. refunds are NOT easy.
Response from FivalifitnessSep 11, 2025
Dear Customer, We sincerely apologize for the inconvenience this may cause. If your return does not include a tracking number, it may be difficult for us to locate your returned item amidst the numerous packages. Our warehouse will only process your refund once we have confirmed that the item is yours. We sincerely apologize for the inconvenience this may cause. Best regards, [email protected] Your friendly Customer Service at FivaliFitness www.fivalifitness.com


