Fitrxapp Reviews | Read Customer Reviews of fitrxapp.com

Fitrxapp Reviews | Read Customer Reviews of fitrxapp.com

Fitrxapp reviews

29 approved reviews, newest moderated first

Debra
Oct 15, 2026
Delivery was fast and easy!
Delivery was fast and easy! I just started 20 units per week, and I’ve lost 8 pounds in the past 4 weeks! Hopefully with higher doses I will start losing weight more rapidly!
Response from FitrxappOct 16, 2026
Congrats, Debra! We are so excited to hear that you are seeing the results. I know how exciting it is to see those pounds start to fall off. We are SO proud of you and your hard work. We are excited to be alongside you as you achieve your goal! Thank you for your kind review.
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Elaine D.
Oct 12, 2026
Very unhappy
Very unhappy. I cancelled because I did not get my order after a month. The app would not let me cancel…so I was charged again!!!
Response from FitrxappOct 13, 2026
Hello Elaine! I am truly sorry to hear about this unexpected fee and membership renewal. I understand how frustrating this situation has to be but do not worry; I have everything taken care. I have canceled the service and refunded you in full. I have emailed you the refund details. If you have any questions, please feel free to reply to my email. I wish you all the best and look forward to hearing from you!
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James H.
Oct 9, 2026
Decipective pricing
Decipective pricing, membership fee non refundable. Thieves
Response from FitrxappOct 12, 2026
Hello James! I am truly sorry that you found our pricing deceptive. That is definitely not our goal! Your monthly weight loss membership fee provides access to a Provider, Care Team support, weight loss medication options, a nutrition plan, and a workout plan. We also work directly with your insurance to help obtain coverage for your preferred weight loss medication. If your insurance does not cover your prescription, we may be able to prescribe a non-GLP medication, which is included with your membership, or a GLP medication for an additional cost For additional help, please email [email protected], and I will be happy to review your account and recent fees. I look forward to working with you!
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Corey
Oct 9, 2026
Very slow to message back
Very slow to message back. Insurance has been approved but can’t get them to write the prescription
Response from FitrxappOct 12, 2026
Hello Corey! I am truly sorry that you have yet to receive an update on your order. I understand how this would be frustrating, but do not worry; I am happy to help! I have one of our Care Team coordinators reviewing your account now. They are going to reach out with more details within the business day, so please keep an eye out for their update on your PA. If there is anything further I can do to help, please feel free to email [email protected], and I will be there to assist you. We wish you all the best!
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Tammy C.
Oct 9, 2026
good
fast service
Response from FitrxappOct 9, 2026
Hello Tammy! Thank you so much for taking the time out of your day to write a kind review about how using FitRx has been for you. I am so happy to hear that you are getting fast service from our team. Our team is always here and happy to help! We look forward to helping you achieve your goal and wish you all the best!
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Kathy M.
Oct 7, 2026
A trusting company you can count on,
A trusting company you can count on,
Response from FitrxappOct 8, 2026
Hello Kathy! Thank you so much for your kind words! Knowing that you view us as a trustworthy and dependable company means a great deal to our entire team. We truly appreciate your confidence and support! We all look forward to working further with you and wish you all the best!
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Kelley H.
Oct 5, 2026
this is a scam
this is a scam
Response from FitrxappOct 6, 2026
Hello Kelley! I am truly sorry that you are feeling this way about the FitRx program. We are 100% a legitimate company that helps thousands of patients daily with their telehealth needs. I would like to get additional feedback from you so I can better assist you. Please reply to the email I sent you. I look forward to hearing from you!
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Kimberly S.
Sep 30, 2026
I would give this company ZERO stars if…
I would give this company ZERO stars if I could. I was charged $1,569.00 after I specifically asked to cancel my “membership”. I did not authorize this charge and have been unable to get anyone to help resolve it. Whether I leave a voicemail, email, use the app etc. I tried to cancel the “membership” and was given no actual way to do so. They state you can cancel by “managing your subscription” but you can’t even get to that option. You’re forced to leave a 5 star review and still can’t get through.. Your only option is to refill or delay. I have clicked the cancellation link they provided so many times at this point I’ve lost count, only to be redirected to the same review page. This is completely unacceptable. You’re taking advantage of hundreds and thousands of people, myself included. How is anyone supposed to cancel a membership when there is no cancellation option, no accessible customer service, and then charge you over $1500 after you’ve already requested cancellation? I feel completely robbed, and I still cannot get anyone to take responsibility or help resolve this. As I’m sure, so many other innocent people can relate. I strongly recommend being extremely cautious before giving this company your payment information. Keep records of every cancellation request and every charge. This has been an absolute nightmare.
Response from FitrxappSep 30, 2026
Hello! I’m truly sorry for the frustration surrounding your cancellation attempts, account access, and the unexpected charge. The review request should not prevent you from accessing your account; you can typically close it by clicking anywhere outside the review request box. I’ve emailed you directly so I can personally review your account. Please respond to my email so I can look into this further and help work toward a resolution. Thank you!!
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