FitrxappReviews of fitrxapp.com

Response from FitrxappOct 19, 2026

Hello April! I’m sorry for the frustration surrounding your medication and cancellation experience. The review request is optional, and you can typically close it by clicking anywhere outside the review box. I’ve reached out directly so I can review your account and help address your concerns. Please respond to my email so I can assist you further. Thank you!

Response from FitrxappOct 13, 2026

Hello Elaine! I am truly sorry to hear about this unexpected fee and membership renewal. I understand how frustrating this situation has to be but do not worry; I have everything taken care. I have canceled the service and refunded you in full. I have emailed you the refund details. If you have any questions, please feel free to reply to my email. I wish you all the best and look forward to hearing from you!

Response from FitrxappOct 12, 2026

Hello James! I am truly sorry that you found our pricing deceptive. That is definitely not our goal! Your monthly weight loss membership fee provides access to a Provider, Care Team support, weight loss medication options, a nutrition plan, and a workout plan. We also work directly with your insurance to help obtain coverage for your preferred weight loss medication. If your insurance does not cover your prescription, we may be able to prescribe a non-GLP medication, which is included with your membership, or a GLP medication for an additional cost For additional help, please email [email protected], and I will be happy to review your account and recent fees. I look forward to working with you!

Response from FitrxappOct 6, 2026

Hello Kelley! I am truly sorry that you are feeling this way about the FitRx program. We are 100% a legitimate company that helps thousands of patients daily with their telehealth needs. I would like to get additional feedback from you so I can better assist you. Please reply to the email I sent you. I look forward to hearing from you!

Response from FitrxappSep 30, 2026

Hello! I’m truly sorry for the frustration surrounding your cancellation attempts, account access, and the unexpected charge. The review request should not prevent you from accessing your account; you can typically close it by clicking anywhere outside the review request box. I’ve emailed you directly so I can personally review your account. Please respond to my email so I can look into this further and help work toward a resolution. Thank you!!

Response from FitrxappSep 23, 2026

Hello Chris! I’m sorry to hear about the delay with the remainder of your six-month order. I understand how frustrating this must be! Please email me directly at [email protected] so I can personally review your account, order status, and charges and help work toward a resolution. I look forward to working 1x1 with you!

Response from FitrxappSep 11, 2026

Hello Timothy! I’m sorry to hear about the difficulty you experienced trying to cancel your account and the concern caused by the subsequent charge. I’d appreciate the opportunity to review your cancellation request, account status, and billing history to clarify what occurred and determine how I can help. Please email [email protected] from the email address associated with your account for assistance.

Response from FitrxappSep 11, 2026

Hello Chelsea! I’m sorry to hear about the frustration surrounding your cancellation request, continued membership charges, and refund concerns. I understand why you expected the membership to be canceled after notifying the team that your rheumatologist advised against GLP-1 treatment. I’d appreciate the opportunity to review your account history, cancellation request, charges, and previous communications to better understand what occurred and determine how I can help. Please email [email protected] from the email address associated with your account for assistance.