Jeff K.
Excellent product and service!
I purchased a Life Fitness Elevation Discover SE Upright Bike from Fitness Superstore last month and I'm extremely pleased with the quality of this bike. I had some concern with purchasing re-manufactured exercise equipment, but this bike literally looks and works like brand new. The online purchase process was smooth and I used the Pay Pal credit option which was 6 months no interest. I was contacted a few days later by Maddie who confirmed my order and answered some questions I had asked when I ordered. The website provides a detailed breakdown of the re manufacturing process. It took about 4 weeks from purchase to delivery and I chose to have the bike delivered whole to the curb. The wood crate built to protect the bike was solid and big! It would not fit through the front door, but the delivery driver was nice enough to bring it around back to our garage and drop it off there. Easy removal from the crate, however, I recommend getting option to have the delivery folks bring it inside your house and to the exact location you want. We've been using it for several weeks now and it feels like a luxury to have a gym quality bike in our house. I received follow-up emails from the company providing steps for how to upgrade software on the 16" HD console and offering assistance for any issues that arise. Very happy with the level of service they've provided thus far. I read some other reviews before buying and heard that issues were resolved quickly. Hopefully, I have a long time before I need to test my two year warranty, if at all! We are looking at purchasing a treadmill in the future and we would not hesitate to purchase from Fitness Superstore again. Great experience!