Fitness SuperstoreReviews of fitnesssuperstore.com

Very competent and professional service. The delivery price is very reasonable and my Star Trac treadmill looks like new. I recommend this company. Ken Hat Creek, CA

I picked up an elliptical at their facility and took it to Portland in my pickup. They measured my truck bed and custom built a pallet to fit. Then they secured the machine to it so it was rock solid and wrapped it thoroughly to protect it from any rain. I was very impressed. I did have a warranty claim for a button that wasn't working correctly, so they sent a technician to my home and fixed it. Easy Peasy! I've been recommending Fitness Superstore to everyone ever since.

Thanks again for your outstanding service, follow up and above and beyond to make our purchase successful. It seems rare these days to find good customer service and I will say that Tim French and everyone on his team at Fitness Superstore truly went above and beyond in their service, their communication and their desire to make their customers happy. I had some details I wanted checked out on a treadmill I purchased and they sent out the best techinician to not only look at the machine but to fully reinspect it, recalibrate it and test every possible thing on it to make sure that it was perfect after delivery (and at no charge to me)...I will forever be a customer here for all my fitness equipment due to their above and beyond excellent customer service. Thank you!

I have just purchased a Cross Trainer in the Gloucester branch. As we walked into the store, we were immediately acknowledged and greeted by Peter Dalton and his college. Peter offered his assistance and without being pushy, he gave us information of the different Cross Trainers and other equipment in the Shop. I found Peter to be extremely knowledgeable of all the the products in store and online. He gave us valuable information, very attentive, courteous and above all, most professional. Peter has outstanding customer service. Thank you very much. Manel.

Bought an Arc trainer a couple of months ago. Everything went as promised. Machine is in good shape, and they've been responsive after the fact to a couple of questions I've had.

Great people and great service!!

Purchased a spin bike today from the Tunbridge Wells store. Was given expert advice on the models we were looking at. Given the time to look and try them out. No pressure to buy. Ricky was great and very professional. Able to answer all of the questions we had and there were quite a few. Great purchase and very happy with the service we received.

Seamless buying experience. Equipment was delivered in a timely fashion and in prime condition. Installation and delivery went smoothly, with all packaging carted away. Only suggestion for improvement would be to include a maintenance guide for the equipment.