Fitness SinglesReviews of fitness-singles.com

Response from Fitness SinglesAug 22, 2026

We’re sorry your experience did not meet your expectations. We do want to clarify several points raised in your review. Fitness Singles does not create or use fake profiles. Like other dating services, we do encounter scammers attempting to join, and we’ve recently implemented new anti-spam and fraud-detection technology that helps us identify and remove suspicious profiles much more quickly. We also strive to be transparent about billing. Subscription renewal terms are disclosed at checkout, again in the confirmation email, and in the member’s account. Members can turn off automatic renewal directly from their account. We also review refund requests based on the circumstances. We’re concerned that you were unable to reach Customer Support. We’ve since made changes to our customer service operations, and our current contact form is available at https://www.fitness-singles.com/info/contact_us. If you contact us through the link above and mention this Trustpilot review, we’ll be happy to try to identify your account and review what occurred.

Response from Fitness SinglesAug 22, 2026

We understand why receiving several expressions of interest and then not receiving replies after subscribing would be disappointing. However, a member may not respond for many reasons — they may no longer be actively using the site, may have started communicating with someone else, or may simply decide not to continue a conversation. Unfortunately, no dating service can guarantee that another member will respond. What we can assure you is that Fitness Singles does not create fake expressions of interest or messages to encourage members to purchase a subscription. Likes and messages are generated by members of the site.

Response from Fitness SinglesAug 22, 2026

Thank you for reporting these concerns. Reports involving possible fraud, misrepresentation, or requests for money are taken seriously, and we’re sorry you felt your reports were not acted upon. Since this review was posted, we’ve made changes to both our customer service operations and our fraud-prevention systems. We’ve implemented new anti-spam and fraud-detection technology to help identify suspicious accounts more quickly, and member reports are an important part of that process. For privacy and security reasons, we can’t discuss actions taken against individual members publicly. Trustpilot also does not provide enough information for us to identify your account and review the reports you submitted. If you’re willing to contact us at https://www.fitness-singles.com/info/contact_us and reference this Trustpilot review, we would be happy to investigate what occurred.

Response from Fitness SinglesAug 22, 2026

We understand why receiving interest from other members and then not receiving replies after subscribing would raise concerns. However, a lack of response does not necessarily mean a message wasn't delivered. Members may be communicating with someone else, may reconsider their initial interest, or may simply choose not to respond. As with any dating service, we unfortunately cannot guarantee that another member will reply. What we can assure you is that Fitness Singles does not create fake messages or expressions of interest to encourage members to subscribe. Likes and messages are generated by members of the site. We’re also concerned that you were unable to reach us through the Contact Us feature. We’ve since made changes to our customer service operations and would be happy to investigate both the messaging and contact issues you experienced. Trustpilot does not provide enough information for us to identify your account. Please contact us at https://www.fitness-singles.com/info/contact_us and mention your Trustpilot review so we can look into what occurred.

Response from Fitness SinglesAug 22, 2026

Hiding a Fitness Singles profile removes it from search and matching results, but it does not prevent members you previously connected or communicated with from sending you a message. As a result, it is possible to receive a message notification even while your profile is hidden. We understand that receiving these emails after being away from the site for some time could be confusing. If you would like us to review the notifications or your account status, Trustpilot does not provide enough information for us to identify your account. Please contact us at https://www.fitness-singles.com/info/contact_us and mention your Trustpilot review so we can look into it.

Response from Fitness SinglesAug 22, 2026

We’d like to clarify a few points in this review. Fitness Singles is a niche dating service, and our subscription prices are generally lower than those of many of the major dating platforms. Fitness Singles does not create or use fake profiles. Like other dating platforms, we do encounter people attempting to create fraudulent accounts, and we’ve recently implemented new anti-spam and fraud-detection technology to identify and remove suspicious profiles more quickly. We also don’t believe it’s accurate to say that a member who changes their mind is automatically “out of luck.” Refund requests are reviewed based on the individual circumstances and account activity. Subscription and renewal terms are clearly disclosed before purchase, in the confirmation email, and within the member’s account. Trustpilot does not provide enough information for us to identify your account or determine what occurred in your particular situation. If you believe a refund request was handled incorrectly, please contact us at https://www.fitness-singles.com/info/contact_us and mention your Trustpilot review so we can review it.

Response from Fitness SinglesAug 22, 2026

We understand the frustration if you were primarily looking to meet someone nearby. Fitness Singles is a niche community, so the number of compatible members in an immediate area can vary. Many of our members travel for sports, fitness events and other activities and enjoy connecting with active singles outside their local area. For that reason, we don't strictly limit all connections to a member's preferred distance and may show compatible members from other areas. We understand that this approach may not be ideal for someone interested only in local connections, and we appreciate the feedback.

Response from Fitness SinglesAug 22, 2026

Fitness Singles has had a strong UK presence since 2005, so we’re sorry your experience did not reflect the size of our UK community. We do continue to show some members who have not logged in recently. Dating activity can be intermittent, and when a member receives a new message or expression of interest, they may return to the site to respond. For that reason, we don’t automatically remove someone from potential matches simply because they haven’t logged in for a few weeks. We understand that you would prefer to see only very recently active members, and we appreciate the feedback.