Shanna
They always respond in a timely manner
They always respond in a timely manner. I always feel helped and supported. The product WORKS!!!

Here at FitFlowRX, we strive to provide top-class telehealth services. With expert-backed, science-based weight management solutions, we have an array of options designed to fit your lifestyle. Convenient, reliable, and accessible—because your health deserves the best. FitFlow offers personalized care and guidance at every step. Start your journey today!In the near future, we’ll be expanding our offerings to include a wider array of products to better support your health and wellness goals. Please note that FitFlowRX is an independent company and is not affiliated with FitFlow.ai or any other organization with a similar name
FitFlowRX (fitflowrx.com) has 35 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Shanna
They always respond in a timely manner. I always feel helped and supported. The product WORKS!!!
Andrea-Lee S.
Sign up is confusing and no place to refuse offer at the end or add ons after credit card input. I tried cancelling immediately and was told I had to do the program for 7 days and show proof before they would refund. Now there is a renewal by them with no place to cancel. Their phone number listed is out of service. Fraudulent.
Response from FitFlowRXAug 6, 2026
We're sorry to hear about your experience. Based on the details in your review, it appears this review was intended for FitFlow.ai, not FitFlowRx.com. FitFlowRx is a U.S.-based GLP-1 telehealth service, while FitFlow.ai is a fitness and exercise app. We do not have your name or account in our system, and the subscription and app experience you described does not match our services. If this was posted in error, we kindly ask that you update or move your review to the correct company so other customers aren't confused. If you believe your experience was actually with FitFlowRx.com, please email us at [email protected] and we'd be more than happy to investigate your case and help resolve any concerns. Thank you for your understanding.
Claire S.
The medication and support worked great. Fantastic to finally have some control over my weight!
Rowena B.
I inadvertently subscribed and within minutes tried to cancel IN VAIN. I am 85 years old with severe knee problems. I explained all to the team but was told that I had to try the program for 7 consecutive days within 28 days of subscribing. Absolutely impossible for me to do, given my knee problems (I will be having surgery at end of June) After several emails back and forth they refused to consider a refund. I would not deal with them again and am advising my friends not to deal with them either. T hey have NO consideration for anyone who has a genuine, honest reason for asking for a refund and appear to be only interested in making the money. I am appalled by their lack of compassion and respect for people who have good reasons for asking for refunds.
Response from FitFlowRXJun 2, 2026
Hi Rowena! We are afraid you are talking about the wrong company! We are www.fitflowrx.com, you are speaking of www.fitflow.ai. We have no 7 day program. We are a GLP-1 service company, not an exercise app. We would greatly appreciate if you were able to remove you review, and put it in the right direction. Thanks so much!
Nana
The ordering process was very smooth and the delivery was super fast. The medicine is very well packed, each vial comes inside little plastic containers to avoid breaking, I loved that! Only downside the medicine was not so cool anymore, maybe if they'd switch to little foam coolers the medicine would be conserved cool longer. I've received other medicine before in those. I will update when I start the treatment to see how it goes
Libardo R.
Good communication.
J C.
Not user friendly. Impossible to cancel autopay subscription.
Response from FitFlowRXApr 5, 2026
Hi Mr. Carter! We do not have anyone under your last name in our program. We often get confused with www.fitflow.ai the company your review is targeting at. We are www.fitflowrx.com a GLP-1 Service with 24/7 customer support where you can cancel any time! We ask that you kindly direct your review at the proper company, thanks so much!
Anonymous
I had a very disappointing experience with this company. Their advertising was extremely misleading. When they charge you the monthly fee they quickly add on other charges for additional services that are hard to opt out of. Instead of letting you approve the charges they automatically charge you. There is no summary of added services before or after you are billed so you better be very careful in what they are tricking you to buy. It feels like they are more focused on making a sale than delivering value to their product. Customer service is responsive but I’ve had to go through 3 different people just to fight for a refund of services I’ve NEVER wanted or agreed to. I wanted a weight loss app that was affordable and helped me, but instead I was charged 3x as much as I should have been. I would strongly caution others to read all fine print and consider other options ma before doing business with them.
Response from FitFlowRXOct 2, 2025
Hi! I'm afraid you have the wrong company. We have a few different payment methods and absolutely do not add on anything that you do not select. Out company often gets mixed up with a yoga company called fitflow.ai. All of their reviews directed towards us seem to be the same, with charges being added on that customers did not provide. We absolutely do not do this and treat our patients with the upmost professionalism and transparency. Please consider directing your review towards the correct company. Thank you!