Susan
Great Customer Service
Niko was great; got me the information that I needed and helped me with an alternative to get me logged in to my account.
Response from FishingBookerFeb 12, 2024
Susan, it was a pleasure to be of assistance! - Niko

FishingBooker is the world’s largest online service that enables you to find and book fishing trips.
FishingBooker (fishingbooker.com) has 370 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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IT & Communication · BRISTOW, Virginia
Excellent

IT & Communication · McLean, Virginia
Excellent

IT & Communication · Alexandria, Virginia
Excellent

IT & Communication · Midlothian, Virginia
Excellent
Showing 293 reviews with 5 stars · Clear filters
Susan
Niko was great; got me the information that I needed and helped me with an alternative to get me logged in to my account.
Response from FishingBookerFeb 12, 2024
Susan, it was a pleasure to be of assistance! - Niko
Laurie L.
Leah was extremely helpful and couldn’t have been more efficient if she had to! I was blown away by her expertise and kindness helping me out. What a great employee you have in Leah.
Response from FishingBookerFeb 7, 2024
Hi Laurie, Leah was thrilled to see your review! We all appreciate your feedback, and hope that you'll continue having a great experience with our Support Team in the years to come. - Jay
David R.
Chloe was very knowledgeable and helpful
Response from FishingBookerFeb 5, 2024
David, I am delighted to hear that Chloe's knowledge and assistance made a positive impact! Thank you for sharing your experience, I will make sure Chloe is recognized for it. If you ever need help again, don't hesitate to reach out. - Niko
brody H.
They lady helping me was quick and solved my issue. She was very nice and helpful.
Rick M.
I was having some issues with my site and boy was I amazed by the knowledge that my representative MAGGIE had not only did she show me step by step and waited as I did it but she also assisted in the process so that it would be completed fast and accurately. She also performed a general oversight of my complete listing and recommended some excellent changes which I loved a huge THANK YOU to MAGGIE for all the help today she is an amazing asset to your organization
Response from FishingBookerJan 23, 2024
Rick, wow! We're stoked to hear that Maggie really delivered there! It's so cool that she not only walked you through everything step by step but also hung in there with you, making sure everything was sorted and spot-on. Big shoutout to Maggie for being the superstar she is! Your thanks mean the world to us, and if you ever need more help or just want to chat, we're always here. - Niko
mjh M.
Thank you Fishingbooker for the great platform, website and all the great support, especially the staff, that you always have available to your captains and their customers. You provide amazing tools and advice to boost our business. So I thank you for that. I have to let you know that today I had to reach out to customer service regarding several inquiries I had around my Catch’m Fishing posting on fishingbooker. It was an absolutely amazing experience. The representative assisting me was Maria. She was incredibly pleasant, professional, efficient and knowledgeable with every question I asked. I was equally impressed with how patient she was with me when I never seemed to run out of questions or that they would be the same question asked in different ways without me even knowing it. She not only answered every one of my questions with my complete satisfaction but to make my life easier, she showed me other ways how or where to look for some of those answers moving forward but still making me feel confident that I could still call in for a representative if I chose. And even though I had many questions, she assisted me with zero frustration on her part and was extremely kind, patient and detailed in her explanations. Never rushing me off the phone until she knew I was completely satisfied with what I needed help with. Maria, like others I’ve spoken to in the past, truly understands the importance of keeping your customer satisfaction at highest level since that’s where the business comes from and it’s just the right thing to do. So thank you very much Maria for the wonderful customer service you provided today. And thank Fishingbooker. You both have easily earned your own separate 5 out of 5 stars. Superb on both parts. Keep up the great customer service. - Max, owner Catch’m Fishing and Sunset Cruise Charters
Response from FishingBookerNov 29, 2023
Hey Captain Max, thanks a ton for the shoutout! I am thrilled to hear that you're loving the Fishingbooker experience, both our platform and our fantastic support. Kudos to Maria for making your day, I'll make sure she knows that! Keep reeling in those great experiences with us! - Niko
William P.
I've been using Booker for a year now, and I can confidently say that they've been instrumental in at least half of my bookings. Their booking app and payment system are top-notch, making my life as a charter business owner so much easier. I highly recommend this company to anyone in the charter business – they're a game-changer!
Response from FishingBookerNov 6, 2023
Thanks for sharing your experience, William! I am thrilled to hear that FishingBooker has played a significant role in boosting your bookings, and we did that by making your life as a charter business owner easier! That is what we are all about. If you ever have any suggestions, at any point, do not hesitate to send those our way! - Niko
Andres B.
Chloe was absolutely awesome. Super patient with my frustration. She and the support team worked hard to get my issue resolved. Thank you so much Chloe!
Response from FishingBookerOct 18, 2023
Andres, thank you for your feedback and kind words! I bet Chloe will truly appreciate it. I'll make sure to pass on your message to her. If you have any other questions or need further assistance, please don't hesitate to reach out. - Niko