Firstrade Securities is an online discount brokerage firm headquartered in Flushing, New York offering investment products - stocks, exchange-traded funds , options, mutual funds, and bonds.
Firstrade (firstrade.com) has 53 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
firstrade.com
Website
firstrade.com
Category
Investments & Wealth
Location
Flushing, New York
Listed on Five Star Index
2026
About these reviews
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Latest
Most recent review: July 2026.
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I did open account because on website saying 24 hour then I found out the FIRSTTRADE close between 4am to 8am Monday to Friday you can't do any transaction so I want to withdraw my money is been two weeks they're keep giving me excuses my own money you don't need that kind of day trading brokerage company.
VF
video “Funny video” F.
Don't use First Trade
Don't use First Securities; they'll subject you to all sorts of checks when you try to withdraw money.
不要用这个券商,入金容易,出金难,会各种审核你,小红书上有很多受害者
CH
Cheung H.
Trading system
Trading system is very slow and not efficient, sometimes can’t trade during pre- market periods more than one hour because their system is updating. Is that a joke? Their system is totally sucks !!
MD
MARTIN D.
UAE residents are not welcome!
U don’t get an account there if resident of the UAE .
Only a few countries are eligible for their service .
RS
R. S.
In I could give them a ZERO I would
In I could give them a ZERO I would! Trying to close and account, not only did they charge the account $55 for partial transfer, now they want to charge $75 to close the account! Note: partial closure, actually should have been a full closure of the account.....the worst brokerage out there...run
CL
Christopher L.
Interview Process
Interview Process
I went through a recruiter screen followed by an interview. The process moved quickly and initial communication was timely.
The Concern
After being rejected, I was informed that the interviewer believed I was looking up answers on my computer during the interview. This did not happen. I found it troubling that a false accusation was relayed as fact without any opportunity for me to address it, and that it was cited as a contributing reason for the rejection.
Candidates deserve a fair evaluation process. If a concern arises during an interview, the professional approach is to raise it in the moment rather than citing unverified assumptions after the fact.
Advice to Candidates
Be aware that subjective impressions during the interview may be communicated as fact.
Advice to Firstrade
Ensure interviewers address concerns directly with candidates rather than making post-interview accusations that candidates have no ability to respond to.
EE
Erhan E.
Free Isn’t Free: My Experience with Firstrade’s Limitations
I was initially drawn in by Firstrade’s free options trading and decided to open an account. Unfortunately, I’ve learned that you truly get what you pay for. Their website, trading platform, and customer service fall significantly short compared to competitors. Many limitations only become apparent when you attempt to execute trades, largely because their website provides minimal support documentation, FAQs, or detailed disclosures about restrictions.
1. **Only One Linked Bank Account**
Firstrade allows you to connect only one bank account at a time. If you want to transfer funds to a different bank, you must first delete the existing bank connection and then add the new one — a process that can take 2–3 business days. I’m not aware of any other major brokerage with this limitation.
2. **No Rolling of Spread Options**
Firstrade does not allow you to roll spread positions. You only discover this when you actually need to manage your trade.
3. **Undisclosed Contract Limits**
They limit the number of options contracts you can hold on a specific ticker. This restriction becomes apparent only when your order is rejected at the time of placement.
4. **$50,000 Daily ACH Withdrawal Limit**
ACH transfers out are capped at $50,000 per day. This restriction is more limiting than many competing brokerages.
5. **Questioning Your Own Transfers**
If you initiate ACH withdrawals on consecutive days, they may halt the transfer and email you asking why you are moving your own funds. That level of scrutiny over personal funds feels excessive.
6. **Account Transfer Restrictions with Near-Term Options**
Firstrade will not allow you to transfer your account to another brokerage if you have options expiring within two weeks. However, this rule is not clearly disclosed on their website. You only find out after your transfer request is rejected and you contact customer service. They do not proactively notify you or explain the issue.
7. **Bare-Bones Platform**
The website and trading platform are extremely basic compared to other brokerages. Advanced features common elsewhere are missing. Editing existing options orders can be cumbersome. For buy-and-hold investors, this may not be a major issue. But for active or high-frequency options traders, the platform can be frustrating to use.
In short, while the appeal of free options trading is strong, the limitations and lack of transparency make it difficult to recommend for active traders.
BJ
Barry J M.
They scammed me out of $67,000 because…
They scammed me out of $67,000 because the payment date was on a holiday so they sold my holdings leaving me with nothing.
#Firstrade #firstradesecurities #scam