firstpremier.com is listed under Banking & Money.
firstpremier.com (firstpremier.com) has 32 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Gabriel
In short, they're absolute scumbags, their fees are incredibly egregious and they'll harass you non-stop if you've fallen short on a payment, I received over 20 phone calls in less than four days from them. I had to submit a complaint to the Ohio Attorney General, the Consumer Financial Protection Bureau, and the Better Business Bureau, just to get them to stop calling me.
J.J. H. R.
They certainly don't answer the phone
Brian W.
Well, I’m gonna have to agree with all the other reviews not gonna say much here, but this company is by far the worst and I am filing also to get them, but not be surprised if I don’t hear about a class action coming up soon rather than later. For some reason you don’t, heat to the warnings of these reviews and you find yourself getting a card with this company. Don’t bother getting the credit protection program because you’ll pay for nothing. I paid for it was approved, but they kept avoiding to make the payments on time which entailed did exactly what it was designed to not do and that was affect my credit score or something happened to me, I couldn’t work. So that being said they made payments eventually eventually was keyword. I kept getting deducted on my credit score.
Tresa V.
AVOID THIS COMPANY COMPLETELY They are absolutely horrible to try to work with, they don’t allow you to speak without hitting buttons, they can’t tell you why they’re are interest fees on top of monthly fees on top of yearly fees especially if you don’t use the card at all, I wouldn’t give them 1 star but had to, to write a review, highly unprofessional, would not recommend even if your trying to rebuild credit, the guy was completely rude, unprofessional and had already closed both accounts without even asking then wanted to ask if I wanted a 60 dollar credit! Complete trash credit card company don’t waste your hard earned money! No compassion whatsoever! As a business owner I would never treat someone the way their company has!
Shawn G.
Nothing dealing with this bank is good, lies lies and more lies, fees for this and that. I'll never use them again. Save your money by avoiding this scam bank.
Leo O.
I brought item from ebay,never got it. Ebay didn't help either. 1st pissemier didn't help either! Thier website,suppose have uploader for doc's. It doesn't work! Tried at least 5 times,call them up,they told me print all the emails then send it to them or fax it to them! It would be at least 30 pages!! I wasn't about to do that!! No help whatsoever!! Don't apply to this company for credit! If you have dispute with a purchase,they won't help you!! They will side with the comapnay you have a problem with! Paying them off,I won't be using either one of these cards ever again!!
Doug T.
Paid the fee for their card, never got the card after 3 weeks, I call them first lady transfers me to other lady, and she tells me I’m past due $60 dollars, never got a bill of anything she cops an attitude and acts like a child…. I definitely regret this POS Card choice!
Tracy J.
After 17 years as a cardholder, a clerical error caused a late payment of a $13 annual fee, causing a 100 point drop to my credit. After jumping through hoops, writing correspondence, after 17 years of loyal, paid service, First Premier told me to kick rocks, they would not remove this late payment due to a clerical error. CHOOSE ELSEWHERE. They do not care about their customers.
