First Day Reviews | Read Customer Reviews of firstday.com

First Day Reviews | Read Customer Reviews of firstday.com

First Day reviews

Showing 149 reviews with 1 star · Clear filters

Sandra8799
Dec 4, 2023
Never received
I ordered on 11/16, it is 12/3 still nothing. Requesting a refund.
Response from First DayDec 4, 2023
We're really really sorry to hear about the trouble with your order, Sandra. That's definitely not the experience we want you to have with us.😞 Could you drop us a message with your order details? We'd love to jump right in and get this sorted out for you ASAP. Your satisfaction means a lot to us, and we're here to make things right. Thanks a bunch for your understanding, and we'll do our best to turn this around for you!💛✨
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Rachel S.
Nov 19, 2023
I have canceled my subscription…
I have canceled my subscription numerous times and they won’t stop sending them and charging me. I was not satisfied they tasted terrible and after two months seen no significant results.
Response from First DayNov 20, 2023
Hello there, Rachel! 😊 We're genuinely sorry to hear about the trouble with your subscription. That's not the experience we aim for our customers. We've gone ahead and canceled the subscription registered to your account. Once again, we apologize for any inconvenience caused.
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Sally F.
Oct 16, 2023
Product did not match what was advertised
I received two shipments of the teen vitamins. The second was to replace the first shipment because the vitamins arrived in a sticky mess. The second shipment arrived the same way. Also the advertisements showed that the vitamins were three different flavors and colors. Ours arrived in one sticky orange clump. Not appealing to a teen or parent. The vitamins also gave off an odd odor.
Response from First DayOct 16, 2023
We're truly sorry for any trouble you encountered with your Teen Vitamins, but your feedback is incredibly valuable to us! We're currently looking into the packaging issue and the product presentation to make it as bright and cheerful as your spirit. One of our agents has already replied to your email and processed the refund successfully. We appreciate your understanding and patience as we strive to rectify the situation. Thank you for your wonderful support!
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El R.
Oct 4, 2023
I’m sick of this company
I’m sick of this company. I’ve been trying for months to cancel my subscription and get no help or response from them.
Response from First DayOct 4, 2023
We sincerely apologize for the frustration you've experienced. Your satisfaction is incredibly important to us, and we're all about making things right for you as soon as possible! We've reached out for your details so we can connect and sort out the issue. You can count on us to be quick in addressing your concerns and ensuring you get the help you need. Thanks a bunch for your patience, and we can't wait to hear from you!
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Tarra.Green S.
Aug 10, 2023
I keep cancelling and it keeps going…
I keep cancelling and it keeps going thru and charging me. I am in Canada so it is over 110$ each time. Please cancel EVERYTHING!!!
Response from First DayAug 10, 2023
We're truly sorry to hear about your experience, Tarra. This isn't what we intended for your experience with us. Our team has already reached out to you, eager to help you out with your order and the canceled subscription. We really hope we've been able to sort things out for you! Despite canceling the subscription upon your request, the order was already in transit. We recognize this might have been unexpected, and we apologize for any confusion. We truly appreciate you taking the time to reach out to us. Be assured, all future orders have been canceled. If you need more help, please feel free to reach out. Your satisfaction is important to us.
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