At First Day, we take a science-based approach to help improve the lives of families. We offer multivitamins made from a blend of 12 organic fruits and veggies, perfect for all age ranges: busy moms and dads, moody teens, and kids with the pickiest of palettes. After completing numerous studies, expert nutritionists formulated our products to complement the eating habits of the modern family. Backed by science and a money-back guarantee, we are dedicated to helping families live happier, healthier lives. If you have questions about our products or your order, reach out to us at [email protected] and we’ll happily assist you!
First Day (firstday.com) has 825 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
firstday.com
Website
firstday.com
Category
Personal Care
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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My kids hated the taste of these. I didn’t remember I had signed up for subscription—swore I had canceled it after ordering, and to my dismay, was shipped another $72 of vitamins. Responded immediately to the renewal confirmation, days before the item even ships, and they were unwilling to stop the shipment. Don’t waste your money with these guys.
Response from First DayDec 19, 2025
Hello Kelsey, we’re really sorry for the frustration here. We know how disappointing it is when the flavor doesn’t work for your kids and a renewal goes through unexpectedly. You reached out before the order shipped, and we should have handled that with more care. We’re escalating this so we can review the renewal, take another look at what’s possible, and make sure you’re not left with something you can’t use. Since Trustpilot doesn’t provide contact details, please reach out to us via chat or at our support email so we can review the renewal and work on a resolution for you right away. We want to make this right.
TM
Tanya Mores P.
I order vitamin 70 dollars and now the…
I order vitamin 70 dollars and now the ups told me that I need to pay for the shipping 100 dollars more I ask if i can cancel my order and first day and ups told me no so be careful guys before you order if you dont want to be ending with 170 bills for vitamin im really not satisfied
Response from First DayDec 11, 2025
Thank you for taking the time to share this, Tanya. We’re truly sorry for the inconvenience you’ve experienced. We’ve reached out a few times because we’d love the chance to make this right and ensure you’re not left feeling dissatisfied. When you have a chance, please reply to our latest email so we can resolve this matter for you as quickly as possible.
JA
Jaclyn A.
Purchased these multivitamins for my…
Purchased these multivitamins for my kids. They were already expensive to purchase, I was then charged almost $30 in tariffs. My son in 8 and hates the taste of them.
Response from First DayDec 8, 2025
Hi Jaclyn, thank you for sharing your feedback. We’re really sorry to hear the experience didn’t feel worth it. Tariffs are set by customs and are outside our control, but we know they can be frustrating, and we want to make this right for you. We also never want a child to feel stuck with a flavor they don’t enjoy, and we’re taking note of this for future improvements. Since Trustpilot doesn’t share customer details, please email us with your order number so we can review this right away and get everything resolved as quickly as possible.
MM
Megan M.
I can’t update my review but I…
I can’t update my review but I originally left a review November 7th or 8th. After a hell of a time trying to cancel, working with someone at this company who just kept pushing more things for me to buy, I left the review. Well I contact them like they ask and again, they push for me to come back and buy with a “20%” off next purchase. Why would I want to buy from them? Over priced, automatically puts you on subscription if you spin wheel for discount, very to hard to cancel, they won’t help you cancel without pushing more product first..disappointed is an understatement
Response from First DayNov 14, 2025
We’re truly sorry for how exhausting this experience has been. No one should ever feel pressured when trying to cancel. While our customer service team is always willing to step in and help manage any account difficulties, we also apologize for the delays and frustration you encountered along the way. We’ve confirmed your subscription is fully cancelled with no further charges or offers coming your way.
RA
RAMIN
Unwanted subscription and billing…
Unwanted subscription and billing issue. Received product without signing up and despite emailing to cancel, still getting shipments. On top of that, I'm hit with duty taxes on the latest delivery. Frustrating experience. Would not recommend.
Response from First DayNov 4, 2025
We’re really sorry to hear about this experience, and it’s completely understandable how frustrating it must’ve felt. Choosing Subscribe & Save starts the subscription journey, with the first order shipped right away and follow-up deliveries every 30 days in the same quantity selected at checkout. This setup is meant to help customers avoid running out of their gummies without needing to reorder each month. That said, we completely understand the wish for a renewal reminder beforehand, and we have shared that feedback with our team. As Trustpilot doesn’t provide customer details, could you please reach out to us directly via chat or email with your order number? We’ll look into this right away and work with you to sort things out.
SH
SH
Don't buy these vitamin gummies!
Don't buy these vitamin gummies! They are harder to chew than old leather and taste like absolute crap! My kids tried them once and couldn't even choke them down with a big glass of water. Oh and if you contact customer service at First Day, they will find a loophole to avoid giving you a refund on their piece of crap product. Save your money and buy something else!!
Response from First DayOct 30, 2025
We’re really sorry to hear your family’s experience was such a letdown. That’s not the impression we ever want to leave. The gummies definitely shouldn’t be that hard or unpleasant to taste, and we want to make this right. Since Trustpilot doesn’t provide customer details, could you please reach out to us directly via chat or email with your order number? We’ll review this right away and make sure it gets resolved as quickly as possible.
LG
Liliana G.
It has been a month since a placed my…
It has been a month since a placed my order and still haven't get anything. They are polite and respond emails, but where is my product? The first tracking number they sent is said delivered and was a picture of other home. Then they said it was a mistake and they will send another tracking number that I get after contacting again after two more days. They said to please allow some time to get it. The day I placed the order I reviewed my bank account, and the charge was applied twice. That was the first email I needed to send them, and they said it usually happens that way in the meantime the charge is processed, but I am not used to see my charges double. Still, wanted to trust. After two more weeks I made the second contact by email asking about my product and they said it was returned because in the first place, I gave them a wrong address, and they needed a confirmation of the correct one. I checked, but I submit the address correctly the first time. Anyway, I sent the address again and they said I would receive the product shortly. Then I contacted again and they sent the wrong tracking number. Once again and this time saying I think this is a scam and they assured me I will get the product... When?? But the charge of course was made in time back in September. They said I will get a refund in case I don't get it. But they also say they are sending this with no charge to me. Then, where is my money? where is my product?
Also be careful because if you purchase something, then you are agreeing to subscribe, and they will be charging you money in a monthly basis. Want to cancel the subscription? Then spare another hour of your valuable time to do it because you can't cancel on your account but need to contact someone. So, if you really want to have some headaches, go ahead and place an order.
Thank you for reading me.
Response from First DayOct 27, 2025
Thank you for sharing your experience, Liliana. We’re so sorry for the trouble. This definitely isn’t the experience we want for anyone ordering from us.. It sounds like there’s been a mix-up with both the shipment and billing, and we’d really like to get this sorted out for you right away. Since we don’t have your contact details here, could you please reach out to our team at [email protected] so we can locate your order and make things right? We truly appreciate your patience and the chance to fix this for you. Most of the time, it can be missed, but we also offer a one-time purchase option on our website if you prefer not to subscribe in the future.
QC
Quincy C.
Canadians Beware
I ordered these vitamins for my 7 year old grandson. The website says International shipping but does not identify what company they use. I then got a bill from UPS charging me 93.57 for shipping and duties. That is more than the vitamins themselves!!!! I couldn’t even figure out who the bill was for as the company was identified as FBF09. Beware.
Response from First DayOct 10, 2025
Thank you so much for sharing this, and we’re truly sorry for the confusion and frustration caused by those unexpected fees. We completely understand how disappointing that must have been. International duties and customs fees are set by the destination country and carrier, but we know the surprise charge wasn’t clearly communicated and that’s on us to do better. We appreciate your feedback—it helps us improve and make the experience better for everyone. That said, we'd love to make things right for you and our team might contact you to sort this out.
