Firmstrong BikesReviews of firmstrong.com

I ordered my Sons bike a little after Covid19 hit full blown and didn’t read any reviews because well Firmstrong is a really great strong bike so I didn’t feel the need to. We did have a little scare with some confusion and not knowing what was going on with the order but all that aside the bike was delivered about a week after I ordered. I admit I didn’t think I would get anything for the whole week. We have 2 Firmstrong Beach Cruisers that are great Bikes all around! Lightweight, they look great. We get tons of compliments on both. One is about 3 plus years old and looks as good as the day we bought it. Love these bikes.

My wife loves the bike I got her from you guys and I love how easy the process was!

Bikes were extremely delayed due to Covid but the frequent updates you sent were great. I do not blame you guys for the shipping delays so great job otherwise

High praise to the Firmstrong customer service team for their frequent communications on our order status! I likely would have cancelled the order, but the team kept me updated regularly on the COVID-related delays, and once the bike finally arrived was a joyous moment! I'm glad we stuck with it, the bike is really cool!!

Great quality bike. Worth the wait! Customer service has been excellent throughout the process providing shipping updates.

I LOVE my new beach cruiser! Great quality for the price. I received my bike about a month ago and it had a flat tire. I sent an email to Firmstrong and they promptly responded by offering to send me a replacement tire or pay my invoice if I chose to have it repaired at a bike shop. I asked them to send me a new tire in the mail and they sent two!

Great bike and well packaged... This is my second Firmstrong bike and I really enjoy the ride.

I ordered my Bruiser during the peak of the pandemic when bikes were extremely scarce. Firmstrong kept in touch with me and kept me updated on the status of my order. They were really great about communicating and were willing to refund my purchase at any time. When the bike arrived it was well packaged and in perfect condition. Assembly was easy and I was riding in less than 30 minutes! I love my new Firmstrong Bruiser