Firmstrong BikesReviews of firmstrong.com

Extremely friendly. I had all the help i needed for international shipping. Always had a quick response when i mailed them. I would recommand this company to anyone!

I LOVE THE BIKE!!!! I bought the Chief Lady 7 speed customized and it is AMAZEBALLS!!! It is not only gorgeous but it rides perfectly. It was easy to put together...well for my husband to put together for me. I did receive the wrong seat and grips but I gave them a call and they sent the correct ones right out to me...so not only is the bike quality the customer service is as well!!

So far, so great! Your website is easy and nicely done. It was easy to order and so far your timelines have been accurate. Order shipped in 7 days and is expected to arrive in two. Hopefully the bike looks great with all the correct parts

You guys are great customer service at its Best.

Little issue with shipping address. Company reached out and fixed it. Well done. Will order again from them.

Great product, beautiful color. It was super easy to put together. Would buy again!!!!

Great customer service and fabulous cruiser, just what I’ve been looking for.

This purchasing experience was fun and fruitful. We love the bikes and deciding on all the options was actually enjoyable. The website offered a friendly user interface and very useful photos as we “built” our bikes online. The bikes are built with quality and just feel sturdy despite the easy-going appearance they present. We had a few issues upon delivery, a paint nick and a missing basket liner, but one call solved it AND WITH KIND CUSTOMER SERVICE. I understand shipping mistakes, they happen, but how wonderfully unusual to not be doubted, rebuffed or otherwise made to fight for resolution. I would buy from Firmstrong without the slightest hesitation.