Firepitsurplus is listed under Decoration & Interior.
Firepitsurplus (firepitsurplus.com) has 165 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 137 reviews with 5 stars · Clear filters
DKSK
Darrel provides great customer service! He does everything he can to support his customers.
Response from FirepitsurplusMay 26, 2026
Thank you! Darrel will really appreciate that. Glad he was able to take great care of you.
Sharon K.
Darrell was a great help. He was able to get the stove delivered sooner d/t certain situations.
Response from FirepitsurplusMay 26, 2026
Thanks Sharon! Glad Darrell was able to help and get your stove there sooner when it mattered. We appreciate you sharing this.
Jonathan
Spoke with Darrel Goodall via email. He helped me set up an entire wood stove package that fit my needs and situation. He was responding to my random questions at 1am. I really appreciate the service and I'll recommend this company and Darrell specifically to anyone in the market for wood stoves or similar stuff. Thanks guys! Really!
Response from FirepitsurplusMay 26, 2026
Thanks, Jonathan! Really appreciate you taking the time to share this. Glad Darrell was able to help you put together the right setup and be there when you needed answers. He’ll definitely appreciate the shoutout. Thanks again for the recommendation!
C H.
Darrel in customer service was amazing!
Response from FirepitsurplusMay 26, 2026
Thanks so much! Darrel will really appreciate that. Glad he took great care of you!
David F.
Product received and as described. Works well. The only thing is that I did not need the wall mount for the receiver. If I could have had the option to not purchase the wall mount components and save money that would have been ideal.
Response from FirepitsurplusMay 26, 2026
Thanks, David. Glad everything arrived as expected and is working well. We appreciate the feedback on the wall mount too, that’s helpful and something we’ll take into consideration.
Cheryl C.
I contacted the Company for assistance with questions on a fire pit and was promptly contacted by Darrel Goodall. He was helpful, responsive snd accommodating-looking forward to receive and use the firpit in a new home at the beach!
Response from FirepitsurplusMay 26, 2026
Thanks, Cheryl! Glad Darrel was able to help and make things easy for you. Excited for you to get your fire pit set up at the beach, that sounds like a great spot. We appreciate it!
Gena F.
Great experience! We found an outdoor fire place at another website and they were not nearly as helpful answering questions as Firepit Surplus. Great customer service, and excellent product!
Response from FirepitsurplusMay 26, 2026
Thanks, Gene! Really glad we could help and answer your questions. Great to hear you’re happy with the product too. We appreciate you choosing Fire Pit Surplus.
Sharp G.
I was helped by Darrel Goodall who got exactly what we were looking for with our particular firepit. He was very friendly and even has a great accent too! Can't wait to get our firepit delivered.
Response from FirepitsurplusMay 26, 2026
Thanks, Sharp! Glad Darrel was able to get you set up with exactly what you needed. He’ll get a kick out of the shoutout. Excited for you to receive your fire pit, you’re going to love it!
