fingercomberReviews of fingercomber.com

i spent 230 $ on wigs (2 wigs). its been months and my order havent arrived. i contacted their custumer service, they answered once, saying that i should wait more. its been months and no order. i contacted them at least 8 more times, and no more answer. do you where i can fill a complain to try to get my money back?

I was really worried about my purchase of the soft-kinx unit due to the overwhelmingly negative reviews of the company. After receiving my unit I was pleasantly surprised! The natural look and feel of the unit is unmatched! I am hoping that it will last with proper care and storage. The unit is constructed with a ventilated wig cap (a detail that appears to be misunderstood by most) and can be worn as a half/full cap. There are accordion combs in the front and back. There is not an adjustable strap on this particular unit. My head is on the larger side and did not find the unit to be to small or uncomfortable when simply bunning my shoulder length natural hair underneath. Individual twists or an otherwise flat foundation works best. When the unit arrived there was a little white residue on hair ends, that I easily removed with a little water. I knocked off a star (would only knock off .5 if I could) because with shipping the price is a little steep for a synthetic unit. If it lasts it will earn the full star in my book :) It does take about two weeks to arrive, but it is well worth the wait. I’m a little disheartened by the negative response to this company. I am glad I took a chance to support!

Bad Hair/Bad Customer service. They don't do refunds- They don't care. STay away from this company

I was actually excited to receive the wig not to know it didn’t have any elastic straps so I was disappointed. The wig cap is extra big. I think it would be best for the company to add elastic straps to the back of the wig. The wig hair was definitely soft. So it looks like I will have to try and find someone to add elastic straps to my wig so it can be wearable. This review is only to improve the quality.

The wig arrived poorly packaged, completely unwrapped just placed in a box. It was dried out and unwearable. I am pissed. I paid a $100 for what I could have gotten for $25 at the neighborhood Beauty Supply. Fingercomber should be ashamed.

If ZERO stars was an option, that is what I would give. After taking much longer than advertised to arrive and no response to multiple email inquiries, it finally arrived and it is a HOT. MESS. It looks nothing like advertised and is not even as good quality as a $20 beauty supply store wig. I thought it was some kind of joke. Surely a $100 wig could not be this poorly constructed and poor quality! And then I searched and saw many complaints similar to my own. Fingercomber needs to do us all a favor and go out of business. You are a disgrace to black owned businesses.

After waiting a month to receive my order I was beyond disappointed in the product. I felt scammed! Not sure how I missed all of the negative reviews before buying! This company lacks integrity! They send you horrible products that you cannot return or get a refund for! It took days for customers service to respond to my complaints and no refund. Im stuck with an ugly wig. Do yourself a favor and don't bother with Fingercomber!

Bought wig cost around £150 with shipping. Product looks nothing like advertised. Holes in the wig cap. It’s looks like a joke or Halloween wig. Customer service awful would let me return it. Product unwearable.