FinewinehouseReviews of finewinehouse.com

I purchased a moderately hard-to-find bottle of whiskey through this company. They shipped quickly, and I got the package just a few days later. Unfortunately they had shipped the wrong bottle, and they have a small-ish customer support window. I contacted them right when the opened the next day, told them what happened, and they immediately apologized and sent me the correct bottle, and an extra for the trouble! This wasn't a cheap purchase, and I was really glad to see that they took a complaint so seriously. I think I got the second bottle even quicker than the first. Overall, they are a great company, very dedicated to their customers and quite friendly. I definitely will be coming back to them next time I need something I can't find locally!

I know that people tend to write reviews more often when they have negative experiences with a company rather than a positive one, so I try to make it a point of giving a shout out to a company when I've received good service. In my case, after performing a search for a nice wine I recently had at a restaurant, Fine Wine House had that same wine at a very reasonable price, with a very reasonable shipping cost as well. I checked the boxes that said I wanted to be notified if my wine or vintage wasn't available, because I certainly wanted that same wine and year that I had tried. My biggest surprise was that I ordered late on a Thursday night (maybe 11:00?), and received all 4 bottles of the exact wine and vintage I had ordered, on Saturday afternoon! I live about 150 miles from where they're located, so not a big surprise that it arrived quickly, but that was super quick! 5 stars all around to Fine Wine House.

Finewinehouse is one of my favorite wine shops online. I have bought from them for the past 5 years or so. I would recommend subscribing to their email newsletters, they send out some great deals every once in a while.