FineRoot OrganicsReviews of fineroot.co

Response from FineRoot OrganicsAug 1, 2026

Thank you so much Paul, we really appreciate that! 🙏❤️ — FineRoot Organics

Response from FineRoot OrganicsAug 1, 2026

Thank you so much for the kind words on value, and we really appreciate you flagging this. We completely agree that clear order confirmation is important and we will take this on board to make sure customers are kept informed from the moment an order is placed. Please do reach out to us at [email protected] if you would ever like more visibility on a future order. 🙏❤️ — FineRoot Organics

Response from FineRoot OrganicsJul 30, 2026

Thank you for taking the time to share this feedback. We want to clarify that the subscription option is presented clearly at checkout, directly above the "Add to Cart" button, with the wording: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." This appears in the same checkout area and font as the rest of the purchase details. We are glad our team was able to reimburse you once this was raised, and we take on board that it took a few emails to get there — we are always looking to make this process faster and clearer for every customer. If you have any outstanding concerns please reach out to us at [email protected]. 🙏❤️ — FineRoot Organics

Response from FineRoot OrganicsJul 29, 2026

Completely understandable after just a few days! Curcumin builds gradually so please do stay consistent with all 3 capsules daily and we look forward to hearing how you feel in a few more weeks. 🙏❤️ — FineRoot Organics

Response from FineRoot OrganicsJul 28, 2026

We will make sure Mario sees this — keeping you updated throughout and seeing things through to a full resolution is exactly the standard he holds himself to. Thank you so much for sharing this! 🙏❤️ — FineRoot Organics

Response from FineRoot OrganicsJul 28, 2026

Thank you so much for such balanced and honest feedback, and we are glad you are enjoying the product itself. We want to clarify that the subscription option is presented clearly at checkout, directly above the "Add to Cart" button, with the wording: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." That said, we hear your point that this has not been clear enough for a number of customers and we take that feedback seriously — we are continuously looking at ways to make this even more visible during checkout. We are glad our team was able to process your cancellation quickly, and we are sorry we were unable to refund the payment already processed at the time. Please do reach out to us at [email protected] if there is anything further we can look into for you regarding that order. We really appreciate you taking the time to share such constructive feedback despite the frustration. 🙏❤️ — FineRoot Organics

Response from FineRoot OrganicsJul 24, 2026

We are genuinely sorry to hear about the confusion and frustration this has caused, both with the delivery time and the subscription itself. We want to clarify that the subscription option is presented clearly at checkout, directly above the "Add to Cart" button, with the wording: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." This is shown in the same checkout area and font as the rest of the purchase details. Subscriptions can be cancelled or managed at any time through your customer portal — simply click "Manage Subscription" at the top of our website using the same email address used at checkout, and no further orders will be shipped or charged. We would like to personally look into your account and ensure this pending payment is addressed properly. Please contact us directly at [email protected] and reference this review so we can resolve this for you right away. 🙏❤️ — FineRoot Organics