vivien M.
I haven't even received my products…
I haven't even received my products yet, due to incorrect delivery address, but I have been amazed at the high level of service this company has given in supporting me to get my products delivered to the right address. They have replied quickly to emails/messages,explained clearly and showed kindness with their replies, they put my mind at ease, and restored my confidence in ordering from Fineroots Organics, by resending my order. I cannot fault their online service. 10/10
Response from FineRoot OrganicsSep 25, 2026
Hi Vivien, thank you so much for taking the time to share this. We’re very sorry there was an issue with the delivery address, but we’re glad our team was able to support you quickly and help get a replacement order on its way. It means a lot to hear that our communication helped put your mind at ease and restore your confidence in ordering from us. We truly appreciate your patience, your kind words, and your 10/10 rating.




