SPOTReviews of findmespot.com

DO NOT USE THIS COMPANY - GO ELSEWHERE! Absolute scam. I deactivated my account instead of suspending it, as it wasn’t clear what was what from the website. When I went to get cover for another month, they charged me the activation fee and the flex charge AGAIN. That is another €60 on top of the monthly subscription. I had already paid the €60 two months before when I first bought the tracker. When I rang up and explained, asking to only be charged once for the flex fee and activation fee, I had the most horrible, frustrating customer service from Maria who refused to help out at all. She was very stubborn and rude, telling me it was all my fault and refusing to make any effort to be flexible. One star, do not use this company, complete waste of money.

Stopped and canceled services, still got charged. You cannot delete your credit card information. You are trapped by this very obscure company. PLEASE BE AWARE and stay off.

Very poor customer service. I've been paying my SPOT subscription for years and activating the device as and when needed (there are two separate and significant charges!). Last month I was billed for my subscription and when I found out I thought I had by mistake activated the device....I logged on and deactivated my account. I immediately realised my mistake and got in touch with SPOT to ask if it could be reactivated as I had just paid 12months in advance. I was told that it was not possible and if I wanted to use my device again, I would have to re-activate it and pay the 12month subscription. I understand it was my mistake but one would expect a company that cares about its customers to make an effort and forgive a one-off mistake. I'll think carefully about activating it again and I'll probably sell mine.

This company is a rip-off. they say you can deactivate at any time, but when i tried to reactivate my account, they charged me TWICE, once to re-activate, then they added a FLEX charge that is equal to 2 more months. they insist it is to allow me to deactivate at any time, so it is really just double charging even after i pay a fee to reactivate my account. i'm sorry i bought the device.

Wish there was less than one star. Went on a monthly plan, they claim it is a yearly contract. Paid for device separately and still locked into service contract with no service. SCAM COMPANY STAY AWAY

Been battling to get my refund. I have a letter stating they are refunding amd no refund still. I will dispute it and send all proof. No cust service person can help and just repeat the same BS. Do not use this company.

Was not able to stop service. Stay away from this company . Had to order new card

I called the phone number and all I heard was heavy breathing. Called back and was placed on hold for 15 minutes before hanging up. Placed an order with "free 2 day shipping" the unit was never received after 14 days. Still waiting for a resolution.