SPOTReviews of findmespot.com

I purchased my spot tracker in 2015 used it for 2 years and then canceled service. today I get an email saying renewal is set for 12/24/19 I luckily still have the same computer and can log into my account to find they have been billing me ever since day one even after it was canceled to the theft of $405.59 from me , they said the account was not closed. so beware of this bunch the tracker worked fine as when I was using it but they will not accept email to cancel service, only by phone so you have no record of it.

I read the top 10 bad reviews and have to agree with most of what they said. I have not had the billing experiences yet, but I have had the bad service issue. I just got back from 28 days in Europe and all of the spots that I sent in Paris, Barcelona, Ibiza, Formentera, Casablanca and Marrakesh never showed up or were received by my recipients I just called them today and asked the question "If it cannot handle a simple check in message how am I supposed to have confidence that it will send out an SOS if I was really in trouble?" The gentlemen didn't answer until I asked to speak to someone that could answer my question. Then he assured me that SOS messages take precedence. That must be one smart satellite to be able to tell the difference. In the end he offered $50 off next years bad service.Run from this company.

Absolute rip off! Cannot cancel contract and they will not respond to emails, I'm having to cancel credit card to stop future payments

Fraudulent billing policy! Basic subscription plan started at 100 euros per year, billed to a credit card (so you're unaware that there's a Direct Debit in place) then without your consent, auto-renews at 239 euros pa without any communication or notification. There is no way to cancel the service plan on their website. All contact forms lead to a phone number in Ireland, which takes 20 minutes to respond. Then the american operator offered me a $60 discounts as an incentive not to cancel. I don't trust that they have cancelled my subscription and will be cancelling my credit card just to be sure.

Absolutely scam. They will make you to pay the activation fee and next will deactivate the device just because they changed the plan and make you to pay the activation fee once more time. The support is terrible and not available most of time at all

STAY AWAY from this company! Their device "Spot GPS" does not work most of the time. We've tested it. Despite cancelling my subscription over a year ago, they did the following: 1) Billed my credit card 2) Charged an even higher amount 3) Never sent any notification 4) Never sent any receipt 5) Customer service was slow, they lied, they attempted to gaslight me, and finally begrudgingly refunded my money weeks later ONLY after I reported them for FRAUD to my credit card company. STAY AWAY! THere are better products out there.

Would not recommend. You will be locked into a 1 year minimum contract at $21 per month. NOT WORTH IT!!!

Please do not use Spot, it is a scam. It is impossible to get out of the contract. You will have to change your credit card number.