SPOTReviews of findmespot.com

The concept of a Spot device is great. People know where you are, you can send messages and get help if needed. There are several choices available in addition to Spot. I would strongly recommend InReach. From my personal experience there are several reasons. 1. Better messaging 2. Better pricing packages 3. No "ambush" auto renewal billing 4. Better and much more responsive customer service 5. Better user experience (ease of use, set up, reliability).

Beware of the subscription cancellation trap!

Very disonest company, once you subscribe good luck cancelling it. There's no way to do it via their website, you have to call l. I ended up having to cancel my credit card. Get Garmin inreach better customer experience and better hardware.

A danger to life and a complete waste of money. I count my lucky stars that I didn’t actually need this in an emergency. I bought the tracker and subscribed to the service for a trip to East Africa. Having set up the device, entered all the data and got underway, nobody heard from me; The set up had failed to save. After several more attempts at set up a family member eventually received my location. However, after this minor success the Device rarely worked, and eventually I just gave up. Support from Find me Spot is non existent. I now have all the fun of trying to cancel my subscription. This is impossible from the website and I have to call the US. As a European user this is a massive ball-ache. It’s 2020. This is not okay. These are however minor grievances. This company is taking your money whilst promoting a potentially life saving device. This is a scam. I do not believe that this company cares about providing any service at all, and I seriously doubt that had I ended up in need of it that it would have worked. In summary; If you’ve no regard for your life, have money to waste and don’t care for the quality of the product or service you’re paying for, then this might be the product for you. But if your life depends upon it..? spend your money elsewhere.

Extremely upset with the exponential increase in the same service which was $99.00 in 2017, then $164.00 in 2018 before jumping to $225.00 in 2019!! I think this is a complete rip-off and intentionally misleading customers. I cancelled my subscription and will find another provider.

Deceiving, automatic renewal charge without warning.

Spotted unauthorized SPOT charges on my CC bill. Watch out for a company that does not have a posted email address! I will report this to FCC, FTC, VISA, State AG, & Rip Off Reports.

Horrible company, do not fulfill warranty obligations.