FilterswellReviews of filterswell.com

never got the item I ordered and took my money since AUG 18, 2022. USPS TRACKING # STILL NO UPDATE since 8/18/22. requested for refund and NO reply also. Very upset doing business with this seller...

I tried to contact customer service, never heard anything back

Terrible service I've been buying it for 1 week and I haven't received it, I won't buy again with filterswell

Received the wrong size filters. Have tried 3x to contact company via website directions and have yet to get any kind of response.

I ordered the wrong item and asked several times for information on how to return for a refund and have not received any response to my emails. I will not order from this company again.

Haven't gotten any emails or anything about it my order was confirmed, if it shipped, through which currier or anything

Placed my order 2 weeks ago and no product yet. No filters, no shipment notice, no reply to an email asking where my filters are. Have ordered more from another company. Thank goodness I paid with PayPal. Will start the process of getting money back soon.1 star is being generous.

I recently ordered Refrigerator water filters from Filterswell. This was my fourth order over the last couple of years, with no prior problems. This time, the shipping carton was torn, and one of the two filters was broken and unusable. I do not blame the damage on Filterswell, as I believe it to be the fault of USPS. However, USPS says I have to file a claim online, and on their website, I read that I must have some information that I do not have. Filterswell has no phone number, and they have failed to respond to the 2 emails I have sent them so far, asking for assistance. If I cannot receive effective customer service, I will have to take my future business elsewhere.