FormFlowReviews of fillout.com

I used this company to create and manage my forms, but I’ve now cancelled my account after what happened on Friday. They blocked all of my forms because their automated system incorrectly flagged them. These forms are important to my business, so having them suddenly blocked because a system made a mistake was incredibly frustrating and completely disrupted things. When you rely on a platform for something as important as your client forms, you need to know that they’re going to be accessible and reliable when you need them. Unfortunately, my experience has shown me that I can’t rely on them. After this incident, I decided to cancel my account and move my forms elsewhere. Terrible experience and definitely not a company I would recommend.

Misleading pricing. Go premium to view uncompleted submissions = go premium (min 90€) to view most of your responses. Otherwise very good

Cant find anywhere to write for zite ai. Support is terrible and doesnt even help takes a full day to reply, doesnt offer phone support. Ai regularly makes issues and then charges you to fix its own mistakes. Dont use.

I have used fillout for approx a year for my company's forms. Loved the product, gave us exactly what we needed, sleak and well designed forms. Until we accidentally identified a massive security gap that is. If you are using Airtable or Notion integration, if you have any forms on "Update", any logged in user can just change url ID and see not just any record from that table but it can actually see any ALL columns that you did not even pull to the form. For example, imagine a situation where your client can pull your other client's quote with condifential pricing. Yeah... I have informed Fillout of the issue and the answer was, well, this is kind of our design, dont use it then. We will be moving ASAP as soon as possible, but I taking the time to write this review to notify any business client that needs EU compliance that you CANNOT use Fillout to connect to any database tables that require private confidential. It's a great product to use with some unconsequential forms without PII or create forms only (e.g. contact us), but if you use Fillout for Updates with any table with PII, this will get you in GDPR breach. Fillout, cmon. Be better.

These guys really surprised me. They disabled a feature they had let us use for free—without any prior notice or explanation. When I asked about it, I was told to take screenshots of old conversation threads from over a year ago, as if I have nothing better to do than prove we're not trying to take advantage of them. This was a minor feature they had offered as a consolation for difficulties configuring our first form. I don't appreciate this cold treatment.

Great work, they pay attention to every detail. Works amazing. 5/5.

By far the best and easiest intelligent form builder available! Beautiful designs, all the functionality you might need to get started in running a new business, and embeddable on any website to make it accessible anywhere! Love it and each time I use it it gets even better! Highly recommend it to anyone in need of interactive training or feedback forms.

I used to exclusively use Typeform but got annoyed that all of the most useful features were gated by their premium plan. I have never went to Trustpilot directly to give a review but I really enjoy Fillout and their free plan is robust. Just wanted to give them a shout out for not trying to nickel and dime every user. Eventually when the startup I'm working on has a bit more revenue, I'll definitely upgrade to the free plan.