FileWaveReviews of filewave.com

4.244 reviews
Internet & Software
7320 E 86th St, Indianapolis, Indiana

FileWave

About FileWave

Manage all of your devices from one tool. FileWave does it all.We make it easy to manage all your devices in a single application that supports all major operating systems: macOS, Windows, iOS, iPadOS, tvOS, ChromeOS, and Android.

FileWave (filewave.com) has 44 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: filewave.com
Website: filewave.com
Category: Internet & Software
Location: Indianapolis, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: July 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FileWave reviews

Showing 30 reviews with 5 stars · Clear filters

John O.
Dec 10, 2020
We have been using Filewave for several…
We have been using Filewave for several years. We have found it to be a great help in imaging / managing windows pc's, mac's, and ipads. The support system is great! Any problems or issues we have had (including operator error) have been quickly and professionally resolved. GREAT product!
Response from FileWaveDec 14, 2020
Hi John, Thank you for your feedback. I am happy to hear that FileWave is helping simplify the management and imaging of your multi-platform environment. It is what we love to do! We strive to always provide the best product, customer service and support as possible. Please feel free to reach out to me directly at any time if you have any questions or suggestions that you would like to share! Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100
Kasey M.
Dec 10, 2020
FileWave is a great program
FileWave gives us the ability to manage all of our devices from a single platform. It doesn't matter if it is Windows, Mac, IOS or android. We can push out files and apps to them easily.
Response from FileWaveDec 14, 2020
Hi Kasey, Thank you for your feedback. I am happy to hear that FileWave is simplifying the management of your multi-platform environment. It is what we love to do! We strive to always provide the best product, customer service and support as possible. Please feel free to reach out to me directly at any time if you have any questions or suggestions that you would like to share! Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100
Fred H.
Dec 10, 2020
Makes my job as an IT Coordinator a…
Makes my job as an IT Coordinator a whole lot easier from making adjustments to clients machines to pushing out needed software
Response from FileWaveDec 14, 2020
Hi Fred, Thank you for your feedback. I am happy to hear that FileWave is simplifying the management of your environment. We strive to always provide the best product, customer service and support as possible. Please feel free to reach out to me directly at any time if you have any questions or suggestions that you would like to share! Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100
Director, Camden, N.
Dec 8, 2020
Great product very useful in tracking…
Great product very useful in tracking windows laptops
Response from FileWaveDec 14, 2020
Thank you for your feedback. I am happy to hear that FileWave is helping simplify the management of your Windows devices. We strive to always provide the best product, customer service and support as possible for each and every unique environment. Please feel free to reach out to me directly at any time if you have any questions or suggestions that you would like to share! Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100
David B.
Dec 7, 2020
Quick and quality service.
Quick and quality service.
Response from FileWaveDec 15, 2020
Hi David, We love hearing from our customers. I am happy to hear that you are having such a great experience with FileWave. We strive to always provide the best product, customer service and support as possible. Please feel free to reach out to me directly at any time if I can be of assistance. Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100
Jim L.
Dec 1, 2020
Stellar Customer Support!!!!
I recently requested support for a recent filtering deployment upgrade. Needless to say, I requested the support from Shana to assist us in the process of creating a fileset, scripts and installation verification. Shana tirelessly supported my team, school and all our stakeholders through this process. When we hit snags, we regrouped and she gathered more intel on how the filtering client (gen 4) installation was being deployed at other Filewave client locations, and identified the differences. We collaborated on several solutions and ended up where we needed to be. Like most technical situations, our path to success is never what we initially envision. Having stellar support is essential to any successful organization. Shana brings her knowledge, experience and expertise to the table constantly. She also brings a friendly voice and her enthusiasm is never ending. I see her as a stellar example of customer support that I greatly appreciate! She is an asset to Filewave and as an extended vender partner. I look forward to working with her in the future!
Response from FileWaveDec 14, 2020
Hi Jim, Thank you for your feedback. It is always great to hear positive feedback about our team members. I will be sure to pass your appreciation on. We strive to always provide the best product, customer service and support possible. Please feel free to reach out to me directly at any time if I can be of assistance. We love connecting with our customers. Mary Shores FileWave Customer Success Manager [email protected] 1-888-345-3928 x 100

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