Stefanie
My products
My products, the Lip "Plumper" did not work for me. The facial moisturizer smelled like cigarettes and I did not like the feel or smell of it on my face.
Response from Fièra CosmeticsSep 15, 2025
Hi Stefanie, Thank you for taking the time to share your review. We’re truly sorry to hear that the Lip Plumper and Moisturizer didn’t meet your expectations. In particular, we appreciate you pointing out your experience with the scent of the moisturizer. Our goal is always to create products that not only perform well but also feel and smell pleasant to use, so we understand how disappointing it must have been when this wasn’t the case for you. The good news is that all of our products are backed by a generous 30-day money-back guarantee, so if you’re still within that window, our Customer Happiness Team would be glad to assist you with a return. Thank you again for giving our products a try and for sharing your experience—it truly helps us continue to improve. Thank you, Victoria from Fièra Cosmetics