Michael J.
Called because I ordered the wrong size
Called because I ordered the wrong size immediately after ordering and still they won’t change the size
Response from FieldsheerOct 20, 2026
Hi Michael, this is the Mobile Warming by Fieldsheer marketing team. I want to apologize for the frustrating experience you had ordering from us. I have asked our customer service team to reach out to you directly to fix the issue. Our system does not currently allow an order to be updated once it is processed. We do have a return or replacement policy so you are completely protected, and we have a 30 day money back guarantee, but we understand it would be much easier to allow customers to make changes to an order shortly after placing, to avoid this hassle, so we are working on an update to our system to allow customers to make changes shortly after ordering, this should be implemented in November.