Lizet G.
⸻ Title: Not worth the membership – slow shipping and poor customer support
I joined Fewmoda expecting a smooth shopping experience, but it has been very disappointing. This is a membership-based retailer, and in my opinion, it is not worth it. After placing my order, the items did not arrive on time. Only later did I find out they were shipping from an overseas warehouse, which is not clearly disclosed during checkout. If I had known this upfront, I would not have ordered. Customer service is another big problem. When you reach out, you’re met with an AI email responder, not a real person. They do not answer their phone number, and there is no easy way to speak to a human agent. On top of that, getting a refund is very difficult and time-consuming. Because the items were so late, I had to buy what I needed from another retailer. Overall, this was a frustrating experience, and I would not recommend Fewmoda, especially if you need your items by a certain date.
Response from Few ModaFeb 26, 2026
Thank you for taking the time to share your experience, and I’m truly sorry to hear that your time with Fewmoda has been disappointing. We sincerely value our members, and it’s concerning to learn that we fell short of your expectations. Regarding the shipping delay, we’d like to explain that due to an overseas holiday period in February, logistics experienced temporary disruptions, which caused longer-than-usual delivery times. This is not reflective of our standard shipping timeframe, and we completely understand how frustrating this must have been—especially when you were counting on timely delivery. We also hear your concerns about our customer service and the difficulty reaching a real person. Please know that we are actively working to improve our support channels to provide faster, more human assistance. You can always reach us directly at [email protected], and we’ll do our best to respond promptly and personally. We’re sorry that your experience did not reflect the quality and care we aim to provide. If there’s anything we can still do to address your concerns—such as processing a return or offering assistance with a past order—please don’t hesitate to let us know.



