Few ModaReviews of fewmoda.com

Response from Few ModaDec 10, 2024

We are truly sorry for the issues you experienced with your returns and for any confusion caused. We understand how frustrating it can be when mistakes happen, and we sincerely apologize for any inconvenience you faced during this process. We also regret that your request for a membership refund was overlooked in our previous communications. Please rest assured that we take your feedback seriously, and we will make sure to address both the return and membership refund concerns promptly. Please email us at [email protected] and we would be happy to assist you.

Response from Few ModaDec 15, 2024

We apologize for any inconvenience caused. Please feel free to email us at [email protected], and we will be happy to assist you with this matter. Thank you for your understanding.

Response from Few ModaNov 9, 2024

Hi Stephanie! We apologize for any inconvenience caused by the long transportation time this time. We checked and found out that you placed your order on October 17th. We had already shipped the package from our overseas warehouse on October 18th, but received news on October 23rd that the package would be returned due to customs issues. Therefore, we immediately notified you of this delay via email. Because the package was returned and required relevant information review and approval, it only arrived at our warehouse on the afternoon of November 4th, and we immediately sent it out on November 5th the next day. We just checked the tracking number and it shows that you have contacted UPS to temporarily store the package at the UPS point. In addition, our normal shipping time is not that long. It usually takes 6-9 business days to receive, and sometimes it can take 3-5 business days if it's fast.

Response from Few ModaNov 5, 2024

We apologize for any confusion caused! Your order and membership have both been fully refunded. We appreciate your patience and understanding！Please email us at [email protected] and we would be happy to assist you.

Response from Few ModaOct 17, 2024

Hi Annelise! We are currently working on our quality as we know there are some improvements to be made. We would love to address, and hopefully solve this issue with you. Please reach out to [email protected] so we can try to make things right!

Response from Few ModaOct 2, 2024

Hi Lisa! We have looked into your return and found that the prior one is still available. Our customer service has resent it to you via email. Please keep an eye out for the email.

Response from Few ModaSep 25, 2024

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced. Please know that we absolutely care about our customers, and our team did their best to accommodate your request by offering express shipping for the replacement skirt. However, due to stock changes, the item became unavailable in our US warehouse, and we were only able to fulfill it from our international warehouse, where unfortunately, express shipping is not possible. If there’s anything we can do to make things right or if you need further assistance with your return, please don’t hesitate to reach out.

Response from Few ModaSep 11, 2024

Hi Mackenzie! We sincerely apologize for the frustration you experienced with your package delivery. While the shipping issue was caused by an unexpected reroute by UPS, we understand how this impacted your overall experience with Few Moda, and we take full responsibility for ensuring you receive the best service possible. We’re glad to hear that UPS was able to correct the situation and that your package was ultimately delivered, but we realize the inconvenience this caused was unacceptable. Please know we are continuously working with our shipping partners to prevent situations like this from happening in the future. If there’s anything more we can do to make this right, feel free to reach out to us directly. We appreciate your feedback and will continue to improve our processes to give our customers a smooth and pleasant shopping experience.