Tamara R.
I ordered from Festive and 8 weeks…
I ordered from Festive and 8 weeks later when I emailed them about my order, they claimed the shipping company “lost” my package. I asked for a refund and they claimed the shipping company refused to reimburse them so in turn, they could not afford to reimburse me. I asked what the insurance I paid was for and they then offered to reimburse me for my items but not the shipping charges. The shipping charges were MORE than my original order. Nope… I want all my money back…. DO NOT ORDER FROM THIS COMPANY… not trustworthy.

