Karen M.
Sent the wrong color and no reply to my…
Sent the wrong color and no reply to my email besides that good

USA-based Fenwick Equestrian® was created in 2009 by the brother-sister team of Fred & Wilhelmina McEwan. We are an equestrian therapeutic product manufacturer, wholesaler & retailer providing distinctive & quality goods to equines around the world. Fenwick Liquid Titanium® Far Infrared fabric that enables the body's natural ability to: heal, relieve pain, restore energy, boost the immune system and reduce stress and anxiety. Horse owners' ideas are changing when considering health care for their animals. Many more people are seeking alternative methods of preventative/alternative care. Through this paradigm shift Fenwick’s Liquid Titanium® products are transforming into a wonderful adjunct inside the search for optimal health and wellness.
Fenwick Equestrian (fenwickequestrian.com) has 187 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Karen M.
Sent the wrong color and no reply to my email besides that good
Chelsie R.
I borrowed one of these masks from a friend and purchased my own as I found it to be a useful tool on my very reactive ottb. The mask I purchased is defective- one of the ears is sewn on wrong and that ear does not fit well, horse seems uncomfortable. I contacted the company a week or two ago asking if I could return or exchange the mask and have gotten no response.
Response from Fenwick EquestrianMay 21, 2021
I am sorry we missed your email. We looked but couldn't find any communication. We will happily assist you with an exchange or refund. Please look for a message from Fenwick in your inbox or contact us at [email protected]
Ellen W.
Service was fine . Did not see improvement with the product. Ellen
Response from Fenwick EquestrianMay 7, 2021
We're sorry the product didn't meet your expectations. Our team has emailed you to discuss your experience.
James S.
Item did not work. Try on 2 different horses & saw no difference.
Response from Fenwick EquestrianApr 23, 2021
Some horses see positive results in as little as 15 minutes. Other horses develop a response with extended use (1 hour before work up to regular/overnight wear). As with any therapeutic product, results can vary by individual. Sorry to hear about your experience, but thank you for your feedback.